<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 195850340
Report Date: 02/23/2026
Date Signed: 02/23/2026 12:40:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2025 and conducted by Evaluator Christine Yee
COMPLAINT CONTROL NUMBER: 29-AS-20250814114419
FACILITY NAME:HARMONY WELLNESS & CAREFACILITY NUMBER:
195850340
ADMINISTRATOR:ZARGERY,ZOHRABFACILITY TYPE:
735
ADDRESS:14632 COHASSET STREETTELEPHONE:
(818) 640-3369
CITY:VAN NUYSSTATE: CAZIP CODE:
91405
CAPACITY:4CENSUS: 4DATE:
02/23/2026
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Zohrab Zargery, AdministratorTIME COMPLETED:
12:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Licensee did not safeguard resident's personal possessions
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Christine Yee conducted a subsequent unannounced complaint visit to further confirm information provided and to deliver the findings of the investigation and met with Zorab Zargery, Administrator. The reason for today’s visit was provided.

On August 19, 2025, Licensing Program Analyst (LPA) Christine Yee conducted an unannounced complaint visit to investigate the above allegation and was let into the home by Emani Snaer, Staff. Zorab Zargery, Administrator, was contacted by telephone and he arrived at 1:35pm to conduct the visit. The reason for today's visit was provided.

On the visit conducted on August 19, 2025, LPA conducted an interview with the Administrator at 1:40pm,

continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Christine Yee
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20250814114419
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: HARMONY WELLNESS & CARE
FACILITY NUMBER: 195850340
VISIT DATE: 02/23/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 2.
Witness #1 at 2:25pm and Resident #1 at 3:29pm and collected documents for Resident #1 at 4:45pm. Based on the information received on that visit, it was determined that further investigation is needed to make a determination of the investigation. Exit interview was conducted and a copy of this report was provided.

After the visit conducted on August 19, 2025, attempts were made to locate and interview Witness #2 and the attempts were unsuccessful. On February 18, 2026, a second interview was conducted via telephone with the Administrator at 12:30pm to obtain clarification on the information that was received. Another interview was conducted on today's visit at 11:18am to verify information received.

Per information received from the investigation regarding the allegation that the Licensee did not safeguard resident's personal possessions, Witness#2 is Resident #1’s assigned one to one staff provided by Resident #1’s behavioral services agency. Witness#2 is responsible for ensuring that the resident is monitored and involved with daily activities. One of the activities suggested was to clean out Resident #1’s closet and donate clothing that no longer fit Resident #1. Resident #1 likes to hoard things, and a family member was also going to bring more of Resident #1’s clothing from home. Resident #1 agreed with Witness #2 and they both worked together on sorting out clothing for donation. Per the Administrator, he was not included in the initial discussion between Resident #1 and Witness #2 regarding the clothing donation. However, Resident #1 would inform him of the cleaning that was being performed. Per the Administrator, Resident #1 helped Witness #2 sort out the clothing and donated the clothes as they had discussed. Resident #1 has the right to donate their clothing. About 7-10 days later Resident #1 changed their mind and indicated that they had not agreed to the donation. Per the Administrator, Resident #1 agrees to something and then changes their story daily. Resident #1’s therapist is aware of this behavior. Based on the investigation, there is insufficient evidence to support the allegation that the Licensee did not safeguard resident’s personal possessions, therefore the allegation is unsubstantiated at this time.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.



Exit interview was conducted and a copy of the report was provided..
SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Christine Yee
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2