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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 195850546
Report Date: 01/14/2026
Date Signed: 01/15/2026 10:35:10 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/08/2025 and conducted by Evaluator Zabel Chochian
COMPLAINT CONTROL NUMBER: 29-AS-20251008150341
FACILITY NAME:SAVANT OF WOODLAND HILLSFACILITY NUMBER:
195850546
ADMINISTRATOR:SIDNEY, KEVANFACILITY TYPE:
740
ADDRESS:21711 VENTURA BLVDTELEPHONE:
(818) 582-5455
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91364
CAPACITY:322CENSUS: 137DATE:
01/14/2026
UNANNOUNCEDTIME BEGAN:
04:30 PM
MET WITH:Kevan Sidney and Sofiya ZaretskyTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Staff did not ensure that the residents’ room was kept free of pests
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Executive Director (ED) Kevan Sidney. The reason for the visit was explained.

On 10/08/2025, Community Care Licensing Division received the above allegation. It was reported that residents’ room were infested with cockroaches and when reported to management there was no follow-through with any pest control service for weeks.

On 10/15/2025, LPA conducted a complaint visit to investigate the allegation listed above. At approximately 3:15pm, LPA toured the facility common areas, interviewed residents and toured four (4) random resident rooms (108, 113, 114 and 115) with staff. In addition, copies of records pertinent to the investigation was requested and provided by ED. (Continue to LIC9099c)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Zabel Chochian
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20251008150341
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: SAVANT OF WOODLAND HILLS
FACILITY NUMBER: 195850546
VISIT DATE: 01/14/2026
NARRATIVE
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On 10/20/2025, LPA conducted a subsequent complaint visit and at approximately 1:45pm, LPA toured the facility with staff and interviewed eight (8) random residents. One out of twelve residents interviewed reported bug activity in their room. This resident did mention that the facility did provide assists; offered to switch rooms and provide pest control service for their room. Resident reported that they haven’t seen any bugs yet. Resident shared that they keep food items sealed in bags and boxes and so far no bug activity observed. Other residents interviewed denied any bed bug activity in their room at this time. Staff interviewed reported that the facility is contracted with Orkin pest control for monthly service and more frequently if needed. Staff reported that resident rooms are inspected by maintenance staff for any issues and the exterminator is contacted anytime bug activity is reported/seen. Executive Director provided records and invoices from Orkin Pest Control for the last two months confirming general pest (bug) prevention treatment conducted.

Although the allegation may have happened or is valid, documentation and interviews confirmed the facility is making a continuous effort to keep the facility free from pests and insects at this time. Therefore, based on information gathered the allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Zabel Chochian
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
LIC9099 (FAS) - (06/04)
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