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13 | Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver investigation finding. Upon arrival LPA met with Executive Director (ED) Kevan Sidney. The reason for the visit was explained.
On 10/08/2025, Community Care Licensing Division received the above allegation. It was reported that residents’ room were infested with cockroaches and when reported to management there was no follow-through with any pest control service for weeks.
On 10/15/2025, LPA conducted a complaint visit to investigate the allegation listed above. At approximately 3:15pm, LPA toured the facility common areas, interviewed residents and toured four (4) random resident rooms (108, 113, 114 and 115) with staff. In addition, copies of records pertinent to the investigation was requested and provided by ED. (Continue to LIC9099c) |