197400479-7-30-2026-12-CC-MRAN-DWHTF6-20260731144059

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197400479
Report Date: 07/30/2026
Date Signed: 07/30/2026 03:35:48 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2026 and conducted by Evaluator Evelyn Garcia

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20260610121452

FACILITY NAME:	CASTANEDA FAMILY DAY CARE		FACILITY NUMBER:	197400479
ADMINISTRATOR:	GUADALUPE CASTANEDA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 765-5345
CITY:	SUN VALLEY	STATE: CA	ZIP CODE:	91352
CAPACITY:	14	CENSUS: 7	DATE:	07/30/2026
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Liliana Castaneda, Facility Representative		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Allegation #1: Staff #1 worked while under the influence of alcohol/drugs, impairing their ability to provide adequate care and supervision, which presents a risk to children in care.
Allegation #2: Staff #1 communicated inappropriately in front of daycare children.
Allegation #3: Staff #1 does not provide safe transportation to daycare children.
Allegation #4: Child was found roaming around outside of the daycare.

INVESTIGATION FINDINGS:

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On 07/30/2026, at 1:30pm Licensing Program Analysts (LPA) Evelyn Garcia met with Liliana Castaneda for the purpose of delivering the findings for the above allegations. Upon arrival, LPA observed 2 preschool, 5 school age children present, along with licensee and asstant providing supervision. The investigation consisted of interviews with children, parents, staff, the licensee, the licensee’s assistant, and other complaint-relevant parties.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Evelyn Garcia
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20260610121452

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: CASTANEDA FAMILY DAY CARE	FACILITY NUMBER: 197400479
	VISIT DATE: 07/30/2026

NARRATIVE

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Allegation #1: The investigation did not reveal evidence that Staff #1 provided care and supervision while under the influence of alcohol or drugs. The licensee and Staff #1 denied that the alleged incident occurred. Interviews conducted during the investigation did not corroborate the allegation.

Allegation #2: Interviews with children did not reveal any information indicating that Staff #1 communicated inappropriately in their presence. The children interviewed did not report observing any inappropriate communication by Staff #1.

Allegation #3: Interviews with children revealed that they felt safe while being transported by Staff #1. Child #1 disclosed that on one occasion another vehicle came close to colliding with the vehicle Staff #1 was driving; however, no collision occurred. Child #1 stated that the incident was a close call and was not caused by Staff #1.

Allegation #4: Interviews with children revealed that they were supervised by staff during daycare hours. The children interviewed did not report observing a child outside of the facility without supervision during daycare hours.
Based on the information obtained during the investigation, including witness interviews and available evidence, there are inconsistent statements and insufficient evidence to determine that the allegations occurred by a preponderance of the evidence. Therefore, the allegations are rendered Unsubstantiated at this time.

A finding that a complaint is Unsubstantiated means that, although the alleged conduct may have occurred or the allegation may have some validity, the evidence obtained during the investigation does not establish, by a preponderance of the evidence, that the alleged violation occurred.

An exit interview was conducted. A copy of this report was reviewed with and provided to the facility on this date, along with a copy of the appeal rights and Notice of Site Visit.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Evelyn Garcia
LICENSING EVALUATOR SIGNATURE:	DATE: 07/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026

LIC9099 (FAS) - (06/04)

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