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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197401074
Report Date: 12/05/2025
Date Signed: 12/05/2025 03:22:45 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2025 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20251002155959
FACILITY NAME:LA PETITE ACADEMY INC.FACILITY NUMBER:
197401074
ADMINISTRATOR:JEANA COURSONFACILITY TYPE:
850
ADDRESS:1709 E. PALMDALE BLVD.TELEPHONE:
(661) 272-3708
CITY:PALMDALESTATE: CAZIP CODE:
93550
CAPACITY:108CENSUS: 44DATE:
12/05/2025
UNANNOUNCEDTIME BEGAN:
02:19 PM
MET WITH:Angie Bustamante, Director TIME COMPLETED:
03:36 PM
ALLEGATION(S):
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Allegations:
-Neglect/Lack of Supervision-Child sustained unexplained injuries in care.
-Personal Rights: Staff did not meet child's toileting needs.
-Reporting Requirements: Staff did not report injuries to authorized representative.
INVESTIGATION FINDINGS:
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On 12/05/2025, Licensing Program Analyst (LPA) Justeene Tamayo conducted a complaint investigation to conclude the complaint investigation for the allegations above. LPA met with Director Angie Bustamante. There were 44 preschool age children and 8 staff present at the time of inspection.

The investigation included interviews with staff, children, parents, and other relevant parties. Allegation #1: Child sustained unexplained injuries while in care.During staff interviews, it was disclosed they were unaware of any injuries to Child #1. However, Teacher #1 told Parent #1 that Child #1 may have developed a red mark on their ear during nap time, possibly from lying on their mat. During an interview with Parent #1, LPA questioned whether they had any photos of the alleged injuries that might have occurred between August to September 2025, however, Parent #1 was unable to provide any documentation.

Please see LIC9099-C for Continuation Page.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20251002155959
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: LA PETITE ACADEMY INC.
FACILITY NUMBER: 197401074
VISIT DATE: 12/05/2025
NARRATIVE
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LPA Tamayo also interviewed Children #2, #4, and #6. All children stated they had not witnessed anything happening to Child #1 that could have caused injuries. They also reported that they like their teachers.

Allegation #2: Staff did not meet the child’s toileting needs. Interviews with Children #2, #3, and #6 indicated that when they need to use the bathroom, they inform their teachers, who then take them. The children also reported that if they have an accident, staff change their clothes right away. Parents #2, #7, #9, #10, #11, #12, #13 disclosed they have no concerns regarding how the center addresses their children’s toileting needs. They confirmed the center’s policy requiring parents to provide extra clothing in case of accidents. Staff interviews corroborated this statement and confirmed that parents are notified of toileting accidents through the center’s app (Sprout About) and by telephone.

Allegation #3: Staff did not report injuries to authorized representative. Interviews revealed that staff were not aware of any injuries to Child #1, except for a red mark observed during nap time, which may have been caused by the child’s position on the sleeping mat. Parents interviewed also reported no concerns regarding the facility.

Based on interviews conducted and information obtained during the complaint investigation, there is not enough evidence to support the above allegations; therefore, the allegations are rendered unsubstantiated at this time.

A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.

An exit interview was conducted, a copy of this report and a notice of site visit report was provided to the facility.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2