197402211-5-29-2026-12-CC-MRAN-DV3UYU-20260615160028

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197402211
Report Date: 05/29/2026
Date Signed: 05/29/2026 10:50:20 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2026 and conducted by Evaluator Annelise Villa

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20260318100507

FACILITY NAME:	FIRST UNITED METHODIST PRESCHOOL		FACILITY NUMBER:	197402211
ADMINISTRATOR:	SANDRA CLEMONS		FACILITY TYPE:	850
ADDRESS:	39055 10TH STREET WEST		TELEPHONE:	(661) 272-1334
CITY:	PALMDALE	STATE: CA	ZIP CODE:	93551
CAPACITY:	72	CENSUS: 9	DATE:	05/29/2026
		UNANNOUNCED	TIME BEGAN:	09:28 AM
MET WITH:			TIME COMPLETED:	11:05 AM

ALLEGATION(S):

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Staff is restraining day-care children in care
Staff does not ensure that facility is kept clean

INVESTIGATION FINDINGS:

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On May 29, 2026, Licensing Program Analyst (LPA) Annelise Villa conducted a follow up complaint investigation related to the allegations above. LPA disclosed the purpose of the investigation and was granted entry into the facility by Director Sandra Clemons. LPA verified a census of 9 children and 4 staff working under the facility license.

The investigation consisted of interviews with the director, staff members, children, and other parties relevant to the complaint, in addition to a review of supporting documentation and on-site observations conducted by the LPA. Allegation 1 alleged that staff were restraining children in care. During the course of the investigation, the LPA reviewed facility policies and procedures related to supervision, behavior management, and napping practices. Information obtained through interviews and record reviews indicated that the facility’s practices and procedures were not consistent with the allegation. Interviews conducted with facility staff produced consistent statements indicating that children are not physically restrained or forced to sleep while in care.Additionally, interviews conducted with children did not disclose any concerns regarding being restrained or forced to nap.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:	DATE: 05/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/29/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20260318100507

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: FIRST UNITED METHODIST PRESCHOOL	FACILITY NUMBER: 197402211
	VISIT DATE: 05/29/2026

NARRATIVE

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Allegation #2: During the investigation, confidential interviews were conducted with staff members, children, and the Director. In addition, the LPA reviewed facility cleaning logs and conducted observations of the facility environment, including the availability of stocked cleaning supplies. Documentation reviewed during the investigation demonstrated routine cleaning procedures were consistently completed and maintained by facility staff. Interviews conducted with staff members produced consistent statements regarding the facility’s cleaning practices and sanitation procedures, including regularly scheduled cleaning and disinfecting of classrooms, restrooms, and common areas. Observations made by LPA Villa during the inspections did not reveal conditions that would indicate the facility was not being maintained in a clean and sanitary manner. Based on the information obtained through interviews, record reviews, and observations, the allegation was not supported.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are UNSUBSTANTIATED. Exit interview conducted with Licensee. A copy of this report, appeal rights and Notice of Site Visit were left with the Licensee.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:	DATE: 05/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/29/2026

LIC9099 (FAS) - (06/04)

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