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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197402404
Report Date: 05/12/2023
Date Signed: 05/12/2023 02:53:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/16/2023 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230216150815
FACILITY NAME:ONEGENERATIONFACILITY NUMBER:
197402404
ADMINISTRATOR:VARDANYAN, KRISTINEFACILITY TYPE:
830
ADDRESS:17400 VICTORY BLVD.TELEPHONE:
(818) 708-6377
CITY:VAN NUYSSTATE: CAZIP CODE:
91406
CAPACITY:60CENSUS: 25DATE:
05/12/2023
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Director- Adena Amalian and Katherine NathanTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Allegation #1- Staff-child ratios are not met
INVESTIGATION FINDINGS:
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On 05/12/2023, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced visit for the purpose of delivering the findings for the above-mentioned allegation. LPA Ornelas met with Directors Adena Amalian and Katherine Nathan. LPA toured the facility and observed 25 children in care being supervised by 12 staff.

During the course of the investigation, LPA Ornelas made observations, reviewed parent handbook and conducted parent and teacher interviews in regard to the above allegations.

On 02/10/2023 LPA Ornelas conducted an unannounced visit at the Child Care Center (CCC). LPA
observed children in care with the appropriate teacher to child ratio. LPA did not observe any shortage of staff during the visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20230216150815
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ONEGENERATION
FACILITY NUMBER: 197402404
VISIT DATE: 05/12/2023
NARRATIVE
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Parents are reporting that they have no concerns regarding the care and supervision that their children are receiving at the CCC. Parents are reporting that their children are happy and like the CCC. Parents are reporting that although there seems to be a high turnover rate and trouble finding teachers, they are satisfied with the ratio and always see the classrooms equipped with 2 permanent teachers and rotating staff. Parents are reporting that the facility takes health concerns seriously ever since COVID and that they have no concerns regarding the precautions being taken by the school as outlined in the Parent Handbook. Teachers are reporting that child to teacher ratio is being maintained.

Based on the evidence obtained over the course of the investigation, LPA Ornelas was unable to corroborate that the Allegation, (1) Staff-child ratios are not met. Therefore, the allegation is determined Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

An exit interview was conducted, and a copy of this report, appeal rights along with the Notice of Site Visit were provided to Directors, Adena Safarian and Katherine Nathan.
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2023
LIC9099 (FAS) - (06/04)
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