197402404-1-22-2025-58-CC-BBEL-DE2SLT-20250219125851

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197402404
Report Date: 01/22/2025
Date Signed: 01/22/2025 02:16:57 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/28/2024 and conducted by Evaluator Jeanine Lipsey

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20241028125618

FACILITY NAME:	ONEGENERATION		FACILITY NUMBER:	197402404
ADMINISTRATOR:	VARDANYAN, KRISTINE		FACILITY TYPE:	830
ADDRESS:	17400 VICTORY BLVD.		TELEPHONE:	(818) 708-6377
CITY:	VAN NUYS	STATE: CA	ZIP CODE:	91406
CAPACITY:	74	CENSUS: 41	DATE:	01/22/2025
		UNANNOUNCED	TIME BEGAN:	08:17 AM
MET WITH:	Director Adena Amalian		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Staff does not ensure a safe environment is maintained for infants in care and
Staff do not practice general sanitation procedures when changing infant diapers

INVESTIGATION FINDINGS:

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On 1/22/25 at 8:17am, Licensing Program Analyst (LPA) Jeanine Lipsey made an unannounced visit for the purpose of delivering findings of a complaint received by the Department associated to Complaint Control Number 58-CC-20241028125618. LPA met with Director Adena Amalian, to whom the reason for the inspection was announced. LPA toured the facility and observed:

RM 1 (Caterpillar): 6 infants with a ratio of 2 teachers
RM 2 (Butterfly): 12 infants with a ratio of 3 teachers
RM 3 (Lady Bug): 7 infants with a ratio of 3 teachers
RM 4 (Dragonfly): 6 Infants with a ratio of 3 teachers
RM 5 (Busy Bees): 11 Infants with a ratio 4 teachers

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:	DATE: 01/22/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20241028125618

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ONEGENERATION	FACILITY NUMBER: 197402404
	VISIT DATE: 01/22/2025

NARRATIVE

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Throughout the course of the investigation, LPA Lipsey made observations of staff actively supervising children and the diaper changing procedure, obtained documentation in the form of a personnel roster, the LIC 9040 Child Care Facility Roster, diaper changing procedures, staff transcripts, and ouch reports from the Brightwheel App dated 10/21/24-10/31/24. LPA also interviewed the Assistant Director, four staff and six parents.

Pertaining to the allegation, Staff does not ensure a safe environment is maintained for infants in care.
Per the reporting party, there are too many babies in the class and the Children are constantly getting hurt. Per all staff interviewed in the Busy Bee class, they are always in ratio, with nineteen children and six teachers. Per title 22 regulations, there shall be a ratio of one teacher for every four infants in attendance. LPA observed the class to be in ratio. The five of the six parents interviewed stated they did not have any safety concerns. Parent #6 stated the only concern they had was the placement of the stairs near a fence where their child fell and hit their head. Per the Brightwheel App, 3 children bumped into each other while playing, 2 children had bike incidents, 1 child had been bitten and 3 children had balance incidents and fell. Although incidents occurred, there is no evidence to prove the children are not in a safe environment.

Pertaining to the allegation, Staff do not practice general sanitation procedures when changing infant diapers. Per the reporting party, they seen a couple of the teachers not change their gloves in between diaper changes. While conducting an inspection LPA walked in during the diaper changing time and observed the staff to put on gloves, place child on the table, change the diaper and follow all the diaper changing procedures. LPA observed the staff to change their gloves when it was time to change the next child. The five parents interviewed stated they did not have any diapering concerns. The 4 staff interviewed stated they follow the diapering changing procedures which states to put on gloves, wipe the child, discard gloves with the dirty diaper, put on more gloves to fasten the diaper, dress the child, then lastly, discard gloves to wash staff hands and the child’s hands. There is no evidence prove that staff are not changing gloves in between diaper changes.

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SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:	DATE: 01/22/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2025

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20241028125618

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ONEGENERATION	FACILITY NUMBER: 197402404
	VISIT DATE: 01/22/2025

NARRATIVE

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Based upon evidence obtained during this investigation, the allegations “Staff does not ensure a safe environment is maintained for infants in care" and "Staff do not practice general sanitation procedures when changing infant diapers", have been determined to be unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Adena Amalian.

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SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:	DATE: 01/22/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2025

LIC9099 (FAS) - (06/04)

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