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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197402404
Report Date: 08/22/2025
Date Signed: 08/22/2025 01:52:54 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2025 and conducted by Evaluator Jeanine Lipsey
COMPLAINT CONTROL NUMBER: 58-CC-20250814163200
FACILITY NAME:ONEGENERATIONFACILITY NUMBER:
197402404
ADMINISTRATOR:ADENA AMALIANFACILITY TYPE:
830
ADDRESS:17400 VICTORY BLVD.TELEPHONE:
(818) 708-6377
CITY:VAN NUYSSTATE: CAZIP CODE:
91406
CAPACITY:74CENSUS: 25DATE:
08/22/2025
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Assistant Director Katherine NathanTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff do not keep the facility free of pests
INVESTIGATION FINDINGS:
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On 8/22/25 Licensing Program Analyst (LPA) Jeanine Lipsey conducted an unannounced visit for the purpose of conducting an initial inspection regarding the above allegation. Upon arrival, LPA was guided on a tour of the facility by Assistant Director Katherine Nathan, to whom the purpose of the inspection was announced. 

RM 1 (Caterpillar): 2 infants with a 2 of teachers
RM 2 (Butterfly): 8 infants with a of 3 teachers
RM 3 (Lady Bug): 2 infants with a of 3 teachers
RM 4 (Dragonfly): 2 Infants with a of 3 teachers
RM 5 (Busy Bees): 10 Infants with a 3 teachers

On todays visit, LPA interviewed 2 staff, obtained copies of the Western Exterminator reports, Notice Pesticide Applications, photos of glue traps, correspondence to CEO and Facilities Manager and 2 photos of fleas on staff hand.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20250814163200
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ONEGENERATION
FACILITY NUMBER: 197402404
VISIT DATE: 08/22/2025
NARRATIVE
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Pertaining to the allegation, Staff do not keep the facility free of pests.

Per Reporting Party (RP) There is a flea infestation in the classrooms, children and staff have been bitten.

Per Staff #1 (S1) on 8/12/25 and 8/19/25, two staff reported they saw fleas in the play yard. One staff member is from the infant side and one from the preschool. A photo was taken with 2 fleas on a staff hand. The center called Western Exterminator to inspect. Per the inspectors reports there were no evidence of fleas or an infestation. Per Staff #1 Notice of Pesticide Application was posted and the center was treated on 8/15/25 and 8/20/25 and glue traps were put down in the classrooms on 8/20/25 and 8/21/25. LPA observed the glue traps on 8/22/25 which did not show any evidence of any insects being present on the traps. However, the photo obtained from the center shows 2 fleas present on a staff hand which proves fleas are present at the facility. The center has been proactive in providing pest treatment once notified. There is no children have been harmed or bitten.

Based upon evidence obtained during this investigation, the above allegation has been determined to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standards has been met.

A Type B citation is being issued. See LIC9099-D for deficiency cited.


Notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Adena Amalian.
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SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20250814163200
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ONEGENERATION
FACILITY NUMBER: 197402404
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/30/2025
Section Cited
CCR
101223(a)(2)
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PERSONAL RIGHTS
(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

This requirement was not as evidenced by:
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The Director will continue exterminator maintence monthly until there is no more activity. Director will send copies of the reports to LPA via email. Due dates are August 2025 and Sept. 2025 Monthly. Director will send pest control log to LPA that pest checks are being performed til 10/2025.
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Based on observation and interviews, the licensee did not comply with the section sited above in that Licensee did not ensure the center was clear of fleas, which poses an immediate health, safety or personal risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3