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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197402982
Report Date: 03/06/2026
Date Signed: 03/06/2026 12:07:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/19/2025 and conducted by Evaluator Hanna Cha
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20251219141627
FACILITY NAME:NEWHALL ELEMENTARY PRESCHOOLFACILITY NUMBER:
197402982
ADMINISTRATOR:FERKO, KELLYFACILITY TYPE:
850
ADDRESS:24607 NO. WALNUT ST.TELEPHONE:
(661) 291-6723
CITY:NEWHALLSTATE: CAZIP CODE:
91321
CAPACITY:48CENSUS: 24DATE:
03/06/2026
UNANNOUNCEDTIME BEGAN:
09:58 AM
MET WITH:Melanie Matkin; Site SupervisorTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Physical Plant-Staff does not ensure facility is free of insects.
INVESTIGATION FINDINGS:
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On 03/06/2026, Licensing Program Analyst (LPA) Hanna Cha met with the Site Supervisor, Melanie Matkin. The purpose of the visit was to deliver findings for the above allegation. At time of arrival, LPA observed two teachers and two para-professionals providing care and supervision to 24 preschool-age children.

LPA toured the facility with the Site Supervisor, Melanie Matkin. No safety concerns observed. LPA verified the background clearance of all staff present. During the visit, LPA interviewed children and staff.

The investigation consisted of observations, record review, and interviews with the Reporting Party (RP), children, staff, and parents.

Concerning the allegation that staff does not ensure facility is free of insects, interviews with staff disclosed that the facility had insects inside and outside the facility.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Hanna Cha
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20251219141627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: NEWHALL ELEMENTARY PRESCHOOL
FACILITY NUMBER: 197402982
VISIT DATE: 03/06/2026
NARRATIVE
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Per staff interview and record review, a work order by the facility was created on 12/11/2025 to clear ant hills outside the classroom, adjacent to the outdoor play area. Per staff interview, an additional work order was put in on 02/02/2026 to eliminate ants inside the classroom. The preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. A Type B citation issued. See 9099-D.

A notice of site visit was given and must be posted for 30 days. Appeal Rights given.

Exit interview conducted and report was reviewed with the Site Supervisor, Melanie Matkin.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Hanna Cha
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20251219141627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: NEWHALL ELEMENTARY PRESCHOOL
FACILITY NUMBER: 197402982
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/06/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/20/2026
Section Cited
CCR
101238(a)(1)
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101238 (a) The child care center shall be clean, safe, sanitary and in good repair at all times...(1) The licensee shall take measures to keep the center free of flies, other insects, and rodents.
This requirement was not met as evidenced by:
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Facility administrator will send proof that the facility is free of insects to the department by 03/20/2026.
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Interviews with staff disclosed that the facility had insects inside and outside the facility.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Hanna Cha
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3