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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403366
Report Date: 11/20/2025
Date Signed: 11/20/2025 04:16:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/23/2025 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250923113821
FACILITY NAME:KID'S CASTLE CHILD CARE CENTERFACILITY NUMBER:
197403366
ADMINISTRATOR:SAWYER, LYNETTEFACILITY TYPE:
850
ADDRESS:745 NORTH LA BREA AVE.TELEPHONE:
(310) 677-2997
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:162CENSUS: 89DATE:
11/20/2025
UNANNOUNCEDTIME BEGAN:
03:18 PM
MET WITH:Shanell Yates- Administrative AssistantTIME COMPLETED:
04:18 PM
ALLEGATION(S):
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Personal Rights- Staff hit daycare child
INVESTIGATION FINDINGS:
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On 10/22/2025 at 11:46 a.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation and met with the Director Lynette Jones Sawyer.LPA At the time of visit the children were transitioning from lunch to nap time. LPA observed a total of 102 children and 17 staff. LPA shared with the Director Lynette Jones Sawyer the purpose of the visit to interview children and conduct a classroom observation.
On 09/29/2025at 8:42 a.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation and met with the Director Lynette Jones Sawyer.LPA Whitmore explained the purpose of the visit to conduct interviews with staff. LPA toured the facility indoors and outdoors and observed a total of 95 children and 14 staff. LPA Whitmore obtained copies of the Facility Roster, Personnel Report, Disciplinary Referral Form, Daily Behavior Chart, Agenda from Staff Meeting, and student notes.
The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the allegations. LPA did not observe, nor was information provided via interviews that provided sufficient
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250923113821
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KID'S CASTLE CHILD CARE CENTER
FACILITY NUMBER: 197403366
VISIT DATE: 11/20/2025
NARRATIVE
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evidence to substantiate the allegations of Personal Rights – Staff hit daycare child, during interviews there were no disclosures made.

Therefore, the allegations are deemed unsubstantiated. Meaning, although the allegations may have happened or valid, there is not a preponderance of the evidence to prove that the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No deficiencies cited.

An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2