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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403366
Report Date: 06/13/2025
Date Signed: 06/13/2025 11:43:31 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2025 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250403110120
FACILITY NAME:KID'S CASTLE CHILD CARE CENTERFACILITY NUMBER:
197403366
ADMINISTRATOR:SAWYER, LYNETTEFACILITY TYPE:
850
ADDRESS:745 NORTH LA BREA AVE.TELEPHONE:
(310) 677-2997
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:162CENSUS: 0DATE:
06/13/2025
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Lynette Jones Sawyer- DirectorTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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License- Facility is operating outside the scope of their license
Ratio- Facility is operating out of ratio
Neglect/ Lack of Supervision- Staff do not provide adequate supervision to day care children
Personal Rights- Staff expose day care children to toxic chemical odors
INVESTIGATION FINDINGS:
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On 04/7/2025 at 8:39 a.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation and met with the Director Lynette Jones Sawyer.LPA Whitmore explained the purpose of the visit to conduct interviews with staff and children. LPA toured the facility indoors and outdoors and observed a total of 112 children and 11 staff. LPA Whitmore conducted different observations. LPA Whitmore obtained copies of the Roster, Personnel Report, Sign in Sheets, Copy of license, Agenda & Sign in Sheet from Staff Meeting.
On 04/21/2025 at 8:15 a.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation and met with the Director Lynette Jones Sawyer.LPA Whitmore explained the purpose of the visit to continue interviews with staff. LPA toured the facility indoors and outdoors and observed a total of 99 children and 18 staff. LPA Whitmore conducted observations. LPA Whitmore obtained copies of the Sign in Sheets for each class for today on Pro- Care.
The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250403110120
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KID'S CASTLE CHILD CARE CENTER
FACILITY NUMBER: 197403366
VISIT DATE: 06/13/2025
NARRATIVE
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the allegations. LPA did not observe, nor was information provided via interviews that provided sufficient evidence to substantiate the allegations of facility is operating outside the scope of their license, there was no information obtained that the facility was caring for children outside of the age range specified on the license; the facility is operating out of ratio, on 04/07/2025 LPA Whitmore checked each classroom with the children and staff and the facility was not out of ratio, there was also a review of the sign-in/sign-out sheets. Did not provide adequate supervision to day care children, LPA observed outdoor time staff were spreaded out on the playground. Staff were in designated areas on the playground. LPA did not observe staff in a circle having conversations; staff expose children to toxic chemical odors. LPA went to each classroom and did not observe or smell any toxic chemical odors.

Therefore, the allegations are deemed unsubstantiated. Meaning, although the allegations may have happened or valid, there is not a preponderance of the evidence to prove that the alleged violation(s) did or did not occur, therefore the allegations is unsubstantiated. No deficiencies cited.

An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2