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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197405988
Report Date: 06/26/2026
Date Signed: 06/26/2026 10:43:02 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2026 and conducted by Evaluator Crystal Ali
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20260601095327
FACILITY NAME:JUST PLANE KIDSFACILITY NUMBER:
197405988
ADMINISTRATOR:KAUR, KAMALJITFACILITY TYPE:
850
ADDRESS:2555 E. AVENUE PTELEPHONE:
(661) 267-1304
CITY:PALMDALESTATE: CAZIP CODE:
93550
CAPACITY:72CENSUS: 43DATE:
06/26/2026
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:KAMALJIT KAUR, Director TIME COMPLETED:
10:42 AM
ALLEGATION(S):
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Allegation: Personal Rights: Staff handles day care child roughly.
INVESTIGATION FINDINGS:
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On June 26, 2026, Licensing Program Analyst (LPA), Ali conducted an unannounced inspection to close a complaint investigation. LPA met with Director and advised the purpose of the inspection. LPA was provided with a tour of the facility. LPA observed 43 preschool and 9 staff in care.

On June 1, 2026, Community Care Licensing (CCL) received a complaint with the following allegation, staff handles day care child roughly. During the investigation, LPA conducted two facility inspections, confidential interviews, and record reviews. Information was obtained during interviews, that corroborated with the allegation. LPA observed video footage that showed multiple incidents that occurred in different classrooms at the facility. LPA observed staff grabbing children by their shirts pulling them to lay down during rest or napping time. LPA observed a staff grabbing a child by their wrist to force redirection. These incidents are violations of children’s personal rights.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Francisco Pedroza
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20260601095327
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: JUST PLANE KIDS
FACILITY NUMBER: 197405988
VISIT DATE: 06/26/2026
NARRATIVE
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Based on LPA observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, 101223(a)(3), are being cited on attached LIC9099D.

Exit interview was conducted and a copy of this report was read, and a Notice of Site Visit was discussed and provided to the site supervisor, at the facility. Failure to maintain posting of the Notice of Site Visit for thirty (30) consecutive days will result in a $100 Civil Penalty.
SUPERVISORS NAME: Francisco Pedroza
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20260601095327
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: JUST PLANE KIDS
FACILITY NUMBER: 197405988
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/26/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/09/2026
Section Cited
CCR
101223(a)(3)
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101223(a)(3) Personal Rights- (3) To be free from corporal or unusual punishment, infliction of pain...or other actions of a punitive nature including but not limited to: ...functions of daily living...eating...functioning.
This requirement is not met as evidenced by:
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Director states that the center will no longer be holding children by wrist unless its a safety issue. LPA to submit TSP referral, personal rights and supervising challenging behaviors. Director will contact TSP unit to schedule training. Staff will be re-trained in person by TSP department with in CCL.
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Based on observation and record review, the licensee did not comply with the section cited above. LPA observed multiple staff grab children by the wrist and/or shirt to force redirection, which poses an potential health, safety or personal rights risk to persons in care.
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Director states personal rights training was completed on 6/1/26 with each staff (one on one) by the Director herself. Director states she will look into having smaller groups of children with 1 teacher.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Francisco Pedroza
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3