197406953-2-18-2026-58-CC-RNAO-DRX334-20260306165251

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197406953
Report Date: 02/18/2026
Date Signed: 02/18/2026 10:22:44 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/18/2025 and conducted by Evaluator Dawn Dowling

COMPLAINT CONTROL NUMBER: 58-CC-20251118134102

FACILITY NAME:	CENTER FOR ENRICHED EDUCATION II		FACILITY NUMBER:	197406953
ADMINISTRATOR:	BERNSTEIN, DIANE		FACILITY TYPE:	850
ADDRESS:	4560 WEST SLAUSON AVENUE		TELEPHONE:	(323) 295-7914
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	35	CENSUS: 9	DATE:	02/18/2026
		UNANNOUNCED	TIME BEGAN:	08:50 AM
MET WITH:	Andrea DeLuna, Site Supervisor		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff do not ensure linens for daycare children are being clean and sanitized.

INVESTIGATION FINDINGS:

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On 02/18/2026, Licensing Program Anayalyst (LPA) Dawn Dowling arrived at 8:45 am, LPA had to wait to be let into the gate. At 8:48 am LPA Dowling called the listed numbers of the facility (323) 295-7914 no answer, then called (310) 649-6199, LPA Dowling identified herself and spoke to someone and was informed she would have someone open the gate.

At 8:50 am someone buzzed LPA Dowling into the gate. LPA was met by Teacher Assistant, who informed LPA that Site Supervisor was on her way into facility. LPA conducted a census count and there were 7 children in care with 2 adult staff. As LPA Dowling was waiting for Site Supervisor to arrive, two additional children arrived along with another staff making census count 9. Staff-child ratio was met.

All staff have Criminal Background Clearance and are associated to the facility.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Dawn Dowling
LICENSING EVALUATOR SIGNATURE:	DATE: 02/18/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20251118134102

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: CENTER FOR ENRICHED EDUCATION II	FACILITY NUMBER: 197406953
	VISIT DATE: 02/18/2026

NARRATIVE

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At 9:10 am Ashley Wiley, Director arrived and LPA Dowling informed Director the purpose of today's inspection is to deliver the findings of a complaint investigation. Site Supervisor, Andrea De Luna arrived shortly thereafter.

During the investigation LPA Dowling interviewed staff, Reporting Party, interested parties, obtained copy of the LIC 9040- Child Care Facility Roster, Center for Enriched Education Staff Cleaning Checklist Log for the week of 11/17/2025-11/21/2025.

Pertaining to the allegation that staff do not ensure linens for day-care children are clean and sanitized.

According to the reporting party there were two separate incidents in which a child’s bedding or blanket was found with mucus and blood on it. The Reporting Party noted that the blood may have come from a child’s nose or possibly an intimate area, though it was not specified whether the mucus and blood appeared fresh or old.

According to the staff interviewed, the bedding was wet and had a slight odor, it was unknown what the substance was, it is unknown how or when bedding was wet. Staff first noticed that the bedding was wet after nap time and put it in bag for parents, child was given another blanket that child had in cubby to use the next day. On another day it was discovered that the second blanket child had was wet again with an unknown substance.

Staff do not know what was on the bedding or how bedding was getting soiled. Per facility procedure, bedding is sent home on Fridays to be cleaned by child's representative and return to school on Mondays. Staff bagged up both blankets and they were given to parents to wash on Friday and return back to school on Monday.

As it is unknown how bedding was soiled, the allegation that "Staff do not ensure linens for day- care children are clean and sanitized" has been determined to be Unsubstantiated. That an allegation has been determined to be Unsubstantiated means that the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.
A Notice of Site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with Site Supervisor Andrea De Luna.

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SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Dawn Dowling
LICENSING EVALUATOR SIGNATURE:	DATE: 02/18/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2026

LIC9099 (FAS) - (06/04)

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