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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197407362
Report Date: 11/04/2024
Date Signed: 11/04/2024 12:08:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/13/2024 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20240813115740
FACILITY NAME:ST JOHNS CHILD STUDY CENTERFACILITY NUMBER:
197407362
ADMINISTRATOR:LAURA M OSORIOFACILITY TYPE:
830
ADDRESS:1339 20TH STREETTELEPHONE:
(310) 829-8679
CITY:SANTA MONICASTATE: CAZIP CODE:
90404
CAPACITY:22CENSUS: 17DATE:
11/04/2024
UNANNOUNCEDTIME BEGAN:
10:16 AM
MET WITH:Monica Rodriguez, Designated Directo TIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Lack of Supervision: Facility staff left day care child unattended
INVESTIGATION FINDINGS:
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On 11/04/2024 Licensing Program Analyst (LPA)s Judy Laureano and Brittany Lovest conducted an unannounced complaint investigation regarding the above allegation. LPA arrived at facility and was greeted by Monica Rodriguez, designated director. Director was not present during today's inspection.

Program operates an preschool program on same location and LPA toured both programs.

LPA toured the facility indoor and outdoors and observed the following:
Classroom A: 2 children and 1 staff member inside the classroom and 6 children outside and 2 staff members
Classroom D- 9 children and 3 staff members and 1 volunteer.

On 8/20/2024 Licensing Program Analyst (LPA) Judy Laureano conducted an unannounced complaint investigation regarding the above allegation. LPA arrived at facility and was greeted by director Laura Benavente facility director. LPA toured the facility indoor and outdoors and observed 13 children present with 7 staff members providing care and supervision. LPA requested and reviewed children’s roster, staff roster, parent handbook, children’s file and staff files. LPA Laureano initiated staff interviews.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20240813115740
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ST JOHNS CHILD STUDY CENTER
FACILITY NUMBER: 197407362
VISIT DATE: 11/04/2024
NARRATIVE
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On 09/09/2024 LPA Judy Laureano conducted an unannounced complaint investigation regarding the above allegation. LPA arrived at facility and was greeted by director Laura Benavente. LPA toured the facility indoor and outdoors and observed 14 children present with 7 staff members providing care and supervision.

On 11/04/2024 LPA Laureano and LPA Lovest concluded all interviews and reviewed children's file.

Based on investigative interviews, LPA Laureano confirmed that C1, was left approximately 5-7 minutes in the infant yard near the house area without visual supervision on an undisclosed day in July of 2024. Based on investigative interviews, there is a preponderance of evidence to prove the above allegation did occur. Therefore, the allegation of staff left day care child unattended is to be SUBSTANTIAED.

LPA cited 1 Type A deficiency during today’s visit in accordance to the California Code of Regulations Title 22, Division 12, Chapter 1. Please see LIC 809D.

Effective January 1, 2009, all licensees must comply with Assembly Bill (AB) 978. Assembly Bill 978 requires the assessment of an immediate civil penalty for designated serious violations at community care facilities.

Effective January 1, 2007, the licensee must comply with Assembly Bill 633 as follows: Copies of any licensing report that documents a Type A citation - this includes facility visits and substantiated complaint investigations. Copies of any licensing documents pertaining to a noncompliance conference between licensing management and licensees. Copies of a summary of an accusation indicating the Department’s intent to revoke the facility’s licenses. Copies of any of the above licensing documents the licensee has
received in the prior 12 months shall be provided to parents/guardians of newly enrolling children. The licensee shall keep verification of receipt in each child’s file at the facility as proof of compliance (LIC 9224).

Upon on receipt of this report, the Licensee shall post the Notice of Site Visit. The Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty.

An exit interview was conducted, and report was reviewed with Monica Rodriguez, Designated Director. Copy of this report and appeal rights were discussed and left with director whose signature on this form confirm receipt of these documents.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20240813115740
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ST JOHNS CHILD STUDY CENTER
FACILITY NUMBER: 197407362
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/04/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/04/2024
Section Cited
CCR
101429(a)(1)
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101429
Responsibility for Providing Care and Supervision for Infants (a) In addition to Section 101229, the following shall apply: (1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times.
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Director met with staff to discuss incident and retrained staff on utilizing the Teacher Child Ratio Log that all teachers utilize. Facility will also implement different check point where staff confirms children in attendance.
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This requirement is not met as evidence by, per LPA Laureano's investigative interviews, facility left a child unattended for approximately 5-7 minutes in the infant yard near the house area, without visual supervision on an undisclosed day in July of 2024, which poses an immediate health and safety risks to persons in care.
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Director agrees to train staff on visional and auditory supervision during the use of the preschool yard going over potential scenarios and will submit meeting points to LPA via email.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2024
LIC9099 (FAS) - (06/04)
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