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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197407560
Report Date: 03/14/2024
Date Signed: 03/14/2024 01:43:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2023 and conducted by Evaluator Lisa Clayton
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230511122541
FACILITY NAME:SMART STARTFACILITY NUMBER:
197407560
ADMINISTRATOR:SHARON LOWERYFACILITY TYPE:
850
ADDRESS:2505 LINCOLN BLVD.TELEPHONE:
(310) 452-5437
CITY:SANTA MONICASTATE: CAZIP CODE:
90405
CAPACITY:68CENSUS: 5DATE:
03/14/2024
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:SHARON LOWERY, LICENSEETIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PERSONAL RIGHTS: Staff does not accommodate day care child to meet day care child's needs.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 03/14/2024, LPA Lisa Clayton and LPM Karren Starks conducted an unannounced visit to deliver the findings on the above allegation. LPA was greeted by License Sharon Lowery. LPA Clayton and LPM Starks toured the CCC inside and outside for Health & Safety inspection. LPA Clayton observed 5 children being supervised and cared for by 3 fingerprint cleared staff.

LPA Clayton conducted a full investigation, which included facility visits, obtaining pertinent documentation and conducting interviews.

Based on the Departments review of the information obtained, the above allegation is found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview conducted and report was reviewed with Licensee Sharon Lowery. A Notice of Site Visit was given and must remain posted for 30 days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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