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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197408961
Report Date: 06/16/2022
Date Signed: 06/22/2022 02:24:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2022 and conducted by Evaluator Antonio Almanza
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220429105850
FACILITY NAME:MAGALLANES FAMILY CHILD CAREFACILITY NUMBER:
197408961
ADMINISTRATOR:JULIA MAGALLANESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 894-0908
CITY:PANORAMA CITYSTATE: CAZIP CODE:
91402
CAPACITY:14CENSUS: 4DATE:
06/16/2022
UNANNOUNCEDTIME BEGAN:
12:43 PM
MET WITH:Licensee Julia MagallanesTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Personal Rights: Day care provider pulled day care child's hair.
**** Report amended to Public ****
INVESTIGATION FINDINGS:
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On 06/16/2022 at 12:43 p.m., Antonio Almanza, Licensing Program Analyst (LPA), conducted an unannounced site visit for the purpose of delivering finding for complaint received on 04/29/2022. LPA met with JULIA MAGALLANES, Licensee, and explained the purpose of the visit. During today’s visit there are 4 children in care.

During the course of the investigation, LPA Antonio Almanza conducted interviews and reviewed records regarding Allegation, Day care provider pulled day care child's hair.

The parent (P1) of the 4-year-old child (C1) is reporting that on 04/28/22, P1 received a text message from the licensee notifying P1 that C1 was crying uncontrollably. P1 received a text message stating that C1 had a difficult time after breakfast and lunch and started crying. P1 called licensee 5 minutes later and asked if C1 was OK? Licensee informed P1 that C1 was crying during breakfast and was still crying during lunch.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Antonio Almanza
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220429105850
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MAGALLANES FAMILY CHILD CARE
FACILITY NUMBER: 197408961
VISIT DATE: 06/16/2022
NARRATIVE
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P1 notified the Licensee that parent 2 (P2) would pick up C1 before nap time. P1 is reporting that during pick up C1 was upset, wearing a face mask, and was still crying with buggers and tears down his face. P2 asked C1 if C1 was OK and C1 did not say anything. When they got home, P2 asked C1 what happed and C1 replied, I don’t know, I don’t know. P2 asked did someone do something, hit you? And C1 made the gesture of putting hand on hair, pulled it up and said, “Julie did this”. P1 is reporting that C1 does not speak well, and for C1 to say her name (licensee) over and over; and pull own hair, something must have happened. On 04/28/22, C1 was taken to the Emergency Room (ER) and seen by a Nurse Practitioner who observed no injuries. P1 reports that they did not receive an after-visit summary report.

The facility is reporting that P1 was notified of C1s crying during breakfast and lunch. P1 informed the licensee that P2 would be picking up C1. P2 arrived to pick up C1 at 12:45 p.m. The Licensee was not in the facility and Staff 2 was at the facility. Staff 2 is reporting that when P2 arrived to pick up C1, C1 started crying. P2 assisted C1 in putting on shoes and when they left C1 was no longer crying.

LPA received a copy of the video recording on the day that C1 was picked up. According to the recording C1 was picked up at 12:45 p.m., C1 does not appear to be crying and P2 does not appear to be concerned about C1s wellbeing. C1 comes out, runs back, and walks out and sits on the step, while P2 puts on C1s shoes. P2 and C1 casually walk out the premises and C2 does not show any signs of distress.

LPA attempted to interview the 4-year-old child but was unable to qualify the child. The child is speech delayed, ability to communicate is limited, and the child only responded to leading questions.

The Los Angeles Police Department (LAPD) conducted an investigation regarding SCAR report filled for the incident. According to the information disclosed by the Investigating Officer, the Officer did not have enough information to determine that C1 was a victim of child abuse. LPA received a copy of the LAPD Officers report that indicates that the SCAR report would be processed as an injury report and the investigation revealed no crime.

After considering all available information, the department is unable to corroborate the allegation, Day care provider pulled day care child's hair. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

A copy of this Report (809), Appeal Rights, and Notice of Site Visit (LIC 9213) were explained and provided to the Licensee JULIA MAGALLANES.

SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Antonio Almanza
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2022
LIC9099 (FAS) - (06/04)
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