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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197409081
Report Date: 05/09/2025
Date Signed: 05/09/2025 03:40:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/25/2025 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250325152645
FACILITY NAME:ROBINSON FAMILY CHILD CAREFACILITY NUMBER:
197409081
ADMINISTRATOR:RHONDA R. ROBINSONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 395-4137
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:12CENSUS: 6DATE:
05/09/2025
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Rhonda Robinson, LicenseeTIME COMPLETED:
03:55 PM
ALLEGATION(S):
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Personal Rights:Licensee hit child
INVESTIGATION FINDINGS:
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On 05/09/2025, Licensing Program Analyst (LPA) Adrian Risher conducted a complaint subsequent visit regarding the above mentioned allegation to deliver the findings. LPA Risher provided the purpose of the visit and observed 1 child in care and 5 additional children arriving while LPA was conducting the inspection. LPA Risher met with Rhonda Robinson, Licensee.

On 03/25/2025, ESCCRO received a complaint regarding licensee hit child. Information was reported that the licensee was observed hitting a child in their face.

On 03/27/2025, LPA Risher conducted an interview with the Licensee. LPA requested a copy of the facility roster.

Licensee reported she utilizes time outs or have the children write for 10 minutes. Licensee stated she
Unsubstantiated
Estimated Days of Completion: 50
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250325152645
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ROBINSON FAMILY CHILD CARE
FACILITY NUMBER: 197409081
VISIT DATE: 05/09/2025
NARRATIVE
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speaks to the children softly and hold them when they are misbehaving. Parents reported the staff use timeouts when the children are misbehaving.

A full investigation was conducted which included observations and interviews. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations of Personal Rights are found to be unsubstantiated. Licensee places the children on time out if needed. There was insufficient evidence to determine that a Personal Rights violation occurred.

Exit interview was conducted with Rhonda Robinson, Licensee. Appeal rights were provided to Licensee

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025
LIC9099 (FAS) - (06/04)
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