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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197409873
Report Date: 11/14/2023
Date Signed: 11/14/2023 07:58:37 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2023 and conducted by Evaluator Judy Laureano
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20231108165434
FACILITY NAME:SCOTCH, INC. CHILD CARE CENTERFACILITY NUMBER:
197409873
ADMINISTRATOR:MAYES, ANNAFACILITY TYPE:
840
ADDRESS:9115 S. NORMANDIE AVENUETELEPHONE:
(323) 864-2361
CITY:LOS ANGELESSTATE: CAZIP CODE:
90044
CAPACITY:10CENSUS: 2DATE:
11/14/2023
UNANNOUNCEDTIME BEGAN:
04:11 PM
MET WITH:Anna Mayes, Director/OwnerTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Neglect/Lack of Supervision: Staff do not adequately supervise children while away from the daycare
INVESTIGATION FINDINGS:
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On 11/14/2023 Licensing Program Analyst (LPA) Judy Laureano arrived at above mentioned facility for the purpose of initiating an investigation. Upon arrival, LPA met with Anna Mayes, Director/owner and discussed the purpose of the visit. LPA toured the facility and observed 2 school age children.

On 8/25/2023 Licensing Program Analyst (LPAs) Judy Laureano and Cristina Castellanos arrived at 9115 S. Normandie Avenue, Los Angeles, CA 90044 for the purpose of investigating the above mentioned allegation. Upon arrival, LPAs met with director Anna Mayes and discussed the purpose of the visit. LPAs toured the facility and observed no preschool children in care and supervision. LPAs observed 1 afterschool child present during today’s inspection. LPAs requested and reviewed the following documents: children's roster, staff rosters and parent handbook. Staff interviews were completed.

On 9/21/2023 parent interviews were initiated and on 11/7/2023 all interviews of relevant parties was completed. Director Anna Mayes transported 4 children to an off-site trip. Ms. Mayes took 2 children with her and left the off-site and left 2 behind in the care of her daughter who is currently not qualified to supervise children alone.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20231108165434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SCOTCH, INC. CHILD CARE CENTER
FACILITY NUMBER: 197409873
VISIT DATE: 11/14/2023
NARRATIVE
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Based on observation and interviews with relevant parties, there is a preponderance of evidence to prove the alleged violation did occur. Therefore, the allegation is SUBSTANTIATED. LPA Judy Laureano issued one Type A deficiency citation during today's inspection (see LIC 9099-D for details).

An exit interview was conducted and a copy of this report along with the Notice of Site Visit and Appeal Rights were provided to Director Anna Mayes.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20231108165434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: SCOTCH, INC. CHILD CARE CENTER
FACILITY NUMBER: 197409873
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/14/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/14/2023
Section Cited
CCR
101229(a)
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101229 (a)(1) Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
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Licensee agrees to ensure that all staff is qualified to provide care and supervision and review the Teacher-to-Child Ratios in Child Care Centers video and Qualifications and write a summary and email LPA by 11/28/2023
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This requirement is not met as evidence by:
Based on interviews and record review, the licensee transported 4 children to an off-site trip and left the off-site and left 2 children in the care of an an unqualified adult to supervise the children, which poses an immediate Health, Safety, or Personal Rights to the children in care.
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https://ccld.childcarevideos.org/child-care-center-operators/teacher-child-ratios-in-child-care-centers/
Community Care Licesning Division CHild Care Center Provider Requierments Informational Flyer.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3