197410321-2-1-2024-58-CC-RNAO-D2AUDW-20240209143010

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197410321
Report Date: 02/01/2024
Date Signed: 02/01/2024 10:10:48 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2023 and conducted by Evaluator Lilia Hernandez

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20231106134449

FACILITY NAME:	COLEMAN FAMILY CHILD CARE		FACILITY NUMBER:	197410321
ADMINISTRATOR:	COLEMAN, KNAKHEA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 290-3737
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90008
CAPACITY:	12	CENSUS: 1	DATE:	02/01/2024
		UNANNOUNCED	TIME BEGAN:	08:47 AM
MET WITH:	Knakhea Coleman, Licensee		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Licensee is operating over capacity.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection to the above facility on 02/01/2024. LPA arrived at the facility at 8:47AM and met with Knakhea Coleman, Licensee, who guided LPA on tour of the facility. There was 1 child and 1 staff upon arrival.

The purpose of the visit is to deliver findings for the above allegation.

Information provided by the reporting party indicates that licensee is operating over capacity.

During the investigation conducted by the LPA, interviews were conducted and records were reviewed. LPA also obtained copies of facility rosters and other pertinent information and documents.

LPA obtained time sheets that indicated the facility was over capacity on 5 various days in the month of September of 2023. ---Page 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 02/01/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20231106134449

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: COLEMAN FAMILY CHILD CARE	FACILITY NUMBER: 197410321
	VISIT DATE: 02/01/2024

NARRATIVE

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Time sheets were signed by both parents and Licensee. Time sheets had hours of care documented that verified an overlap of hours that placed over 12 children in care in the facility.

During LPA's initial and subsequent visits, the facility was observed to be within the license capacity and limitations.

During staff interviews, no disclosures were made to support the allegation above.
Staff #1 disclosed that the most children in care observed has been 7 children.
Staff #3 disclosed that during the afternoon hours, no more than 10 children have been observed in care.

During parent interviews, parents made no disclosures to support the allegation above.
Parent #1 confirmed hours of care, confirmed signing time sheets daily and only observed 5 to 6 children in care during their children pickup times. Parent #1 stated they chose care at this facility because of the low number of children in care.

Parent #9 confirmed hours of care, confirmed signing time sheets daily and has not observed more than 4 to 5 children in care during their child's pick up time. Parent #9 disclosed that they are happy with the care their child is receiving and is glad they chose this facility to care for their child.

Based on the investigation conducted by the LPA, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Knakhea Coleman, Licensee.
---Page 2 of 2

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 02/01/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2024

LIC9099 (FAS) - (06/04)

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