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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410539
Report Date: 01/06/2025
Date Signed: 01/06/2025 02:48:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2024 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20241023130149
FACILITY NAME:SANTA MONICA MONTESSORI SCHOOLFACILITY NUMBER:
197410539
ADMINISTRATOR:CRISMAN, PAMELA J.FACILITY TYPE:
850
ADDRESS:1909 COLORADO AVENUETELEPHONE:
(310) 829-3551
CITY:SANTA MONICASTATE: CAZIP CODE:
90404
CAPACITY:97CENSUS: 43DATE:
01/06/2025
UNANNOUNCEDTIME BEGAN:
11:22 AM
MET WITH:Pamela Crisman and Isamar GalvanTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Director is not present a sufficient amount of hours to manage the facility
Staff do not conduct fire drills
INVESTIGATION FINDINGS:
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On 1/6/2025 Licensing Program Analyst (LPA) Judy Laureano arrived at the above mentioned facility for the purpose of delivering findings. LPA was greeted by Pamela Crisman and Isamar Galvan. LPA toured the facility and observed 43 children and 6 staff members providing care and supervision. Present during today’s inspection was N. Funes, facility administrator.

On 11/12/204 Licensing Program Analyst (LPA) Judy Laureano conducted an unannounced complaint investigated for the above-mentioned allegations. LPA Laureano was greeted by Isamar Galvan, designated director, and stated Director, Pamela Crisman, is currently on her way in. LPA toured the facility inside and outside and observed 45 children 6 staff members providing care and supervision. LPA observed and inspected all 5 classrooms on the first floor and the outdoor space. LPA initiated children’s interviews.

On 10/30/2024 Licensing Program Analysts (LPA)s Judy Laureano and Brittany Lovest arrived at above mentioned facility for the purpose of complaint investigation. LPAs were greeted by Isamar Galvan, Administrative Assistant and Pamela Crisman Director and discussed the purpose of the visit. Staff interviews were initiated.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20241023130149
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SANTA MONICA MONTESSORI SCHOOL
FACILITY NUMBER: 197410539
VISIT DATE: 01/06/2025
NARRATIVE
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LPA requested and reviewed, children’s file, staff files, fire drills log, staff and children’s roster.

On 1/6/2025 interviews of all relevant parties were completed and reviewed files of individuals who are listed on the LIC 308 Designation of Facility Responsibility: N. Funes and I. Galvan.

Based on LPA Laureano’s observation on multiple occasions, interviews with staff, parents and children and document review, no information was disclosed that director is not present a sufficient amount of hours to manage the facility and that staff do not conduct fire drills. There is not enough information to prove or disprove the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the above allegations did or did not occur. Therefore, the allegations are found to be unsubstantiated.

An exit interview was conducted director Pamela Crisman and facility administrator Isamar Galvez and a copy report was provided.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2