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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410785
Report Date: 01/14/2025
Date Signed: 01/14/2025 02:31:12 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2024 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20241210164249
FACILITY NAME:PACE - ST. JOHN HEAD START CENTERFACILITY NUMBER:
197410785
ADMINISTRATOR:LYDIA VARGASFACILITY TYPE:
850
ADDRESS:14517 CRENSHAW BLVD.TELEPHONE:
(424) 456-4889
CITY:GARDENASTATE: CAZIP CODE:
90249
CAPACITY:45CENSUS: 8DATE:
01/14/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:La Shaye Davis- Regional Site DirectorTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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Physical Plant- Licensee does not ensure the facility is free from rodents.
INVESTIGATION FINDINGS:
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On 12/18/2024 Licensing Program Analyst (LPA) Doris Whitmore initiated the complaint investigation and met with Debbie Kahwaji, Regional Site Director. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with a total of 19 children and 7 teachers. LPA Whitmore conducted an observation of the entire facility, including the classrooms and kitchen area. LPA interviewed the Staff and the children.The Department conducted a full investigation, which included LPA’s observations, record reviews, interviews with relevant parties and other agencies related to the allegation of Licensee does not ensure the facility is free of rodents. During Interviews S2 stated that she saw the rodent come from the counter and jump onto the floor. Also, during interview S2 was able to show where the trap was placed in the kitchen. LPA Whitmore observed the trap in the kitchen area. Based on the information obtained the allegation is deemed substantiated, meaning, the preponderance of evidence standard has been met. Deficiency cited. An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20241210164249
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: PACE - ST. JOHN HEAD START CENTER
FACILITY NUMBER: 197410785
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/21/2025
Section Cited
CCR
101238(a)(1)
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(a) The childcare center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
(1) The licensee shall take measures to keep the center free of flies, other insects, and rodents.
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Facility will provide LPA with documentation showing regular pest control services no later than (one week from date of visit).
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
LIC9099 (FAS) - (06/04)
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