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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410785
Report Date: 01/14/2025
Date Signed: 01/14/2025 03:02:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2024 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20241210164249
FACILITY NAME:PACE - ST. JOHN HEAD START CENTERFACILITY NUMBER:
197410785
ADMINISTRATOR:LYDIA VARGASFACILITY TYPE:
850
ADDRESS:14517 CRENSHAW BLVD.TELEPHONE:
(424) 456-4889
CITY:GARDENASTATE: CAZIP CODE:
90249
CAPACITY:45CENSUS: 8DATE:
01/14/2025
UNANNOUNCEDTIME BEGAN:
02:44 PM
MET WITH:LaShaye Davis- Regional Site DirectorTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Personal Rights- Staff does not ensure classroom is being kept free of rodent feces.
Personal Rights- Licensee allows hazards to be accessible to day care children.
INVESTIGATION FINDINGS:
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On 12/18/2024 Licensing Program Analyst (LPA) Doris Whitmore initiated the complaint investigation and met with Debbie Kahwaji, Regional Site Director. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with a total of 19 children and 7 teachers. LPA Whitmore conducted an observation of the entire facility, including the classrooms and kitchen area. LPA interviewed the Staff and the children.The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the allegations of Staff does not ensure the classroom is being kept free of rodent feces and Licensee allows hazards to be accessible to daycare children. LPA did not observe, nor was information provided via interviews that rodent feces was observed in the classrooms, nor that the Licensee allows hazards to be accessible to daycare children. The only area that rodent traps were observed is in an area that is inaccessible to children in care. Therefore the allegations are deemed unsubstantiated, meaning, although the allegations may have happened or valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20241210164249
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PACE - ST. JOHN HEAD START CENTER
FACILITY NUMBER: 197410785
VISIT DATE: 01/14/2025
NARRATIVE
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An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2