197411051-4-10-2023-30-CC-KSTS-CR3SCS-20230420134600

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197411051
Report Date: 04/10/2023
Date Signed: 04/10/2023 09:29:53 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2023 and conducted by Evaluator Doris Whitmore

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20230303152611

FACILITY NAME:	VOA/THE LEARNING CENTER HEAD START		FACILITY NUMBER:	197411051
ADMINISTRATOR:	LAKISHA SEAY-WHITTIKER		FACILITY TYPE:	850
ADDRESS:	24027 PENNSYLVANIA		TELEPHONE:	(310) 325-2523
CITY:	LOMITA	STATE: CA	ZIP CODE:	90717
CAPACITY:	49	CENSUS: 19	DATE:	04/10/2023
		UNANNOUNCED	TIME BEGAN:	08:46 AM
MET WITH:	Latrice Hearnes		TIME COMPLETED:	09:29 AM

ALLEGATION(S):

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Personal Rights

INVESTIGATION FINDINGS:

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On 03/08/2023, LPA Whitmore initiated the complaint investigation and met with Site Supervisor Latrice Hearnes. LPA toured the facility indoors and outdoors, observing proper teacher/ child ratios with 19 children in care. LPA obtained photos, sign in sheets, attendance sheets, personnel report, master list of participants, diaper changing log, monthly attendance report, health and developmental history. LPA reviewed files and other supporting documentation pertaining to this investigation. The Department conducted a full investigation which included interviews with Staff and relevant parties. Based upon information obtained and interviews conducted the allegation of staff not meeting day care child’s diapering needs, is deemed unsubstantiated. Meaning although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
An exit interview was conducted, a copy of this report, appeal rights and Notice of Site Visit were issued.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:	DATE: 04/10/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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