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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411073
Report Date: 08/24/2021
Date Signed: 08/24/2021 11:00:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2021 and conducted by Evaluator Miriam Cohen
COMPLAINT CONTROL NUMBER: 30-CC-20210629120853
FACILITY NAME:SMALL WORLD CHILD EDUCATION CENTERFACILITY NUMBER:
197411073
ADMINISTRATOR:SUNG HEE YUNFACILITY TYPE:
840
ADDRESS:15750 SAN FERNANDO MISSION BLVTELEPHONE:
(818) 363-3684
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:90CENSUS: 0DATE:
08/24/2021
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Paul Yun, Designated PersonnelTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Staff makes inappropriate comments to the residents.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Silva Garibyan, conducted a 10-day complaint visit regarding the above-mentioned allegation. LPA Garibyan met with Sung Hee Yun/Director and Paul Ahn/Office Manager, toured the facility with them on June 30, 2021 at 9:00 AM. LPA interviewed the director, office manager, however further witnesses and documentation will be needed to conclude the investigation.

On 07/26/21, Licensing Program Analyst (LPA), Miriam Cohen conducted a follow up complaint visit regarding alleged complaint. LPA cohen interviewed director, office manager, and six students. Based on the investigation which included interviews by LPA Cohen with relevant parties, it has been determined that further investigation is needed.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20210629120853
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SMALL WORLD CHILD EDUCATION CENTER
FACILITY NUMBER: 197411073
VISIT DATE: 08/24/2021
NARRATIVE
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On 08/23/2021 @ 10:15 AM , Licensing Program Analyst (LPA) Miriam Cohen conducted an unannounced physical visit and met and informed Paul Yun, Designated Personnel of the reason for the visit: Delivery of report finding against the alleged complaint. After conducting multiple virtual interviews, the following conclusion has been reached:
1. Staff makes inappropriate comments to the residents.
Based upon the following observation below, facts revealed that there is not a preponderance of the evidence to support that facility staff practices pose a risk to daycare children while in care:
a. Interviews – verbal statements from seven adults currently working in the above facility did not declare staff members make inappropriate comments to the children in care
b. Interviews – verbal statements from six students currently enrolled in the above school did not declare staff members make inappropriate comments to children in care

Therefore, the following conclusion has been reached concerning the above allegation: Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

The investigation regarding the staff makes inappropriate comments to the residents has been completed. It has been determined that the facility is not in violation of Personal Rights. No deficiencies will be issued.
An exit interview and a copy of this report was provided to Paul Yun, Designated Personnel.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2