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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411073
Report Date: 04/19/2022
Date Signed: 04/19/2022 06:09:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/19/2022 and conducted by Evaluator Lisa Clayton
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220119102146
FACILITY NAME:SMALL WORLD CHILD EDUCATION CENTERFACILITY NUMBER:
197411073
ADMINISTRATOR:SUNG HEE YUNFACILITY TYPE:
840
ADDRESS:15750 SAN FERNANDO MISSION BLVTELEPHONE:
(818) 363-3684
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:90CENSUS: 65DATE:
04/19/2022
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Sung Hee Yun, PrincipalTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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PERSONAL RIGHTS: Staff yells at the daycare children while in care
PERSONAL RIGHTS: Staff bullies daycare children while in care
INVESTIGATION FINDINGS:
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On 04/19/2022, LPA Clayton conducted an un-announced visit to deliver the findings of the above allegations. LPA was greeted by Sung Hee Yun, Principal and Paul Yun Administrative Assistant. Also present were 7 teachers and 65 children in care.
LPA toured the facility for Health & Safety inspection, and observed children being handled and supervised appropriately.
It was alleged that the staff speak inappropriately and bullies the children in care. In addition, it was alleged that the facility is operating beyond the terms and conditions of the license. During the investigation, disclosures were made that the staff does in fact yell at children, as well as use discipline that has been determined to be humiliating. It was also determined that the facility was operating beyond the scope of the license by providing care for more than 24 hours. Based on the information obtained and interviews conducted, the preponderance of evidence standard has been met, therefore, the allegations of PERSONAL RIGHTS are being SUBSTANTIATED. California Code of Regulation, Title 22, 101223(a)(1)(3) being cited on the attached LIC9099D(s).
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 04/19/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220119102146
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: SMALL WORLD CHILD EDUCATION CENTER
FACILITY NUMBER: 197411073
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/19/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/19/2022
Section Cited
CCR
101223(a)(1)(3)
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a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons…(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating…
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Licensee is to provide training to all staff on appropriate discipline for childcare children, have the staff watch videos regarding inappropriate and appropriate handling of childcare children. Licensee is to have all staff sign that they have attended the training and provide LPA with a copy of the meeting agenda, and staff an acknowledgment sheet no later than 05/02/2022.
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This requirement is not met as evidenced by:
Based on information obtained and interviews conducted, Licensee did not ensure that staff do not humiliate or ridicule child(ren) in care, which poses an immediate risk to the Health, Safety and Personal Rights of the children in care.
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Type B
04/19/2022
Section Cited
CCR
101223(a)(1)(3)
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a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons…(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating…
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Licensee is to provide training to all staff on appropriate discipline for childcare children, have the staff watch videos regarding inappropriate and appropriate handling of childcare children. Licensee is to have all staff sign that they have attended the training and provide LPA with a copy of the meeting agenda, and staff an acknowledgment sheet no later than 5/02/2022.
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This requirement is not met as evidenced by:
Based on information obtained and interviews conducted, Licensee did not ensure that staff speak to the child(ren) in care in an appropriate manner, which poses an immediate risk to the Health, Safety and Personal Rights of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 04/19/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2022
LIC9099 (FAS) - (06/04)
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