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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411229
Report Date: 11/16/2023
Date Signed: 11/16/2023 06:27:03 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2023 and conducted by Evaluator Lilia Hernandez
COMPLAINT CONTROL NUMBER: 58-CC-20231108151751
FACILITY NAME:NORTHRIDGE EARLY EDUCATION CENTERFACILITY NUMBER:
197411229
ADMINISTRATOR:SANCHEZ, LUISFACILITY TYPE:
850
ADDRESS:18050 CHASE STREETTELEPHONE:
(818) 678-5190
CITY:NORTHRIDGESTATE: CAZIP CODE:
91325
CAPACITY:120CENSUS: 80DATE:
11/16/2023
UNANNOUNCEDTIME BEGAN:
12:20 PM
MET WITH:Luis Sanchez, PrincipalTIME COMPLETED:
06:30 PM
ALLEGATION(S):
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Staff did not ensure that there is an adequate amount of walking space in between day-care children during nap time.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection on 11/16/23 to investigate the above allegation. LPA arrived at the facility at 12:20PM and met with Luis Sanchez who guided LPA on tour of the facility. There were 80 children in care and 13 staff upon arrival.

During the investigation LPA obtained facility roster, staff schedules, took pictures, conducted interviews with principal and staff.

Information provided by the reporting party indicates that staff did not ensure that there is an adequate amount of walking space in between day-care children during nap time.

LPA observed facility currently undergoing repairs and construction.

Principal disclosed that repairs and construction will take place in phases that will affect the care and supervision of children. ---Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2023 and conducted by Evaluator Lilia Hernandez
COMPLAINT CONTROL NUMBER: 58-CC-20231108151751

FACILITY NAME:NORTHRIDGE EARLY EDUCATION CENTERFACILITY NUMBER:
197411229
ADMINISTRATOR:SANCHEZ, LUISFACILITY TYPE:
850
ADDRESS:18050 CHASE STREETTELEPHONE:
(818) 678-5190
CITY:NORTHRIDGESTATE: CAZIP CODE:
91325
CAPACITY:120CENSUS: 80DATE:
11/16/2023
UNANNOUNCEDTIME BEGAN:
12:20 PM
MET WITH:Luis Sanchez, PrincipalTIME COMPLETED:
06:30 PM
ALLEGATION(S):
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9
Staff are not providing napping equipment to children in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection on 11/16/23 to investigate the above allegation. LPA arrived at the facility at 12:20PM and met with Luis Sanchez, Principal who guided LPA on tour of the facility. There were 80 children in care and 13 staff upon arrival.

During the investigation LPA obtained facility roster, staff schedule, took pictures, conducted interviews with principal and staff.

Information provided by the reporting party indicates that staff are not providing napping equipment to children in care.

Principal stated that the facility has napping equipment for the number of children the facility is licensed for. The facility provides all linens to children and the facility has linens washed weekly. ---Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 58-CC-20231108151751
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: NORTHRIDGE EARLY EDUCATION CENTER
FACILITY NUMBER: 197411229
VISIT DATE: 11/16/2023
NARRATIVE
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During staff interviews, there were no disclosures of children napping without a cot, sheet and blanket. S5 disclosed that all children in their classroom have cots and linens. S2 disclosed that all children in their classroom have cots and linens and the district provides clean linens weekly.

During today's investigation, LPA observed 32 children napping on cots. LPA also observed all 32 children to have linens.

Based on the investigation conducted by the LPA, it has been determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report and appeal rights was provided.

Exit interview was conducted with Luis Sanchez, Principal.

---Page 2 of 2
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
LIC9099 (FAS) - (06/04)
Page: 6 of 6
Control Number 58-CC-20231108151751
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: NORTHRIDGE EARLY EDUCATION CENTER
FACILITY NUMBER: 197411229
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/16/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/16/2023
Section Cited
CCR
101239.1(d)
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Napping Equipment (d) Napping equipment shall be arranged so that each child has access to a walkway without having to walk on or over the cots or mats of other children.
This requirement was not met as evidenced by:
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Per Principal, consultation was immediately had with director to approve a plan of correction to reduce the amount of children napping in Room 6. A written statement outlining the plan will be submitted to LPA by the POC due date.
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Observation, interviews conducted and disclosures made indicating that due to limited space and removing furniture from the classroom, napping equipment is being arranged where children are right next to one another and no space in room to create walkways for children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 58-CC-20231108151751
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: NORTHRIDGE EARLY EDUCATION CENTER
FACILITY NUMBER: 197411229
VISIT DATE: 11/16/2023
NARRATIVE
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Per Principal, children in Room 4 and Room 5 are temporarily being provided care in a single classroom. Care is being provided in a single classroom due to repairs and construction currently taking place on, in and around Room 4 and Room 5. Care is being provided in a classroom identified as Room 6. Principal disclosed that Room 4 and Room 5 have a total of 48 children enrolled. Once construction is completed, children will resume care in there assigned classroom.

During staff interviews, S4 disclosed that staff and children have been observed tripping over cots. S4 also disclosed that cots are arranged under tables due to limited space in the classroom for 48 children in care. S6 disclosed that the limited space in the classroom creates a hazard for staff and 48 children to walk through should there be an emergency evacuation. S5 disclosed being worried of falling due to the arrangement of the napping equipment due to the limited space in the classroom for 48 children in care.

During today's investigation, LPA observed 32 children napping in Room 6. LPA observed children napping on cots that were touching each other. (Photos taken) LPA also observed staff stepping over cots while children napped.

Based on the investigation conducted by the LPA which includes interviews, record reviews, and other pertinent information, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

California Code of Regulations, Title 22, Division 12, Chapter 1, 101239.1(d) Napping Equipment is being cited on the attached LIC9099D.

A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent.

Licensee was provided with a copy of the parent Acknowledgement of Receipt of Licensing Reports Form during this visit.---Page 2 of 3
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 58-CC-20231108151751
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: NORTHRIDGE EARLY EDUCATION CENTER
FACILITY NUMBER: 197411229
VISIT DATE: 11/16/2023
NARRATIVE
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The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report and appeal rights was provided.

Exit interview was conducted and report was reviewed with Luis Sanchez, Principal.

---Page 3 of 3
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 6