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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411345
Report Date: 08/07/2026
Date Signed: 08/07/2026 02:33:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2026 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20260520110454
FACILITY NAME:ARMIJOS FAMILY CHILD CAREFACILITY NUMBER:
197411345
ADMINISTRATOR:ARMIJOS, CARMEN T.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 263-1070
CITY:GARDENASTATE: CAZIP CODE:
90249
CAPACITY:14CENSUS: 9DATE:
08/07/2026
UNANNOUNCEDTIME BEGAN:
12:31 PM
MET WITH:Carmen ArmijosTIME COMPLETED:
02:31 PM
ALLEGATION(S):
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Staff did not provide adequate supervision resulting in day care child inappropriately touching another day care child.
INVESTIGATION FINDINGS:
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On 8/7/2026 Licensing Program Analyst (LPA) Judy Laureano arrived at above mentioned facility for the purpose of delivering complaint findings. LPA was greeted by Licensee, Carmen Armijos. LPA toured the facility both indoors and outdoors. Inspection was completed in Spanish.

LPA observed 1 child with licensee in the front area of the home and 8 chidren on napping cots and 1 staff member providing care and supervision.

On 05/27/2026 LPA Laureano arrived at above mentioned facility for the purpose of a complaint investigation. LPA was greeted by Carmen Armijos and discussed the purpose of the visit. LPA toured the facility and 9 children playing in the living room area supervised by Licensee and Licensee’s assistant. LPA observed the activity space, including materials and furnishing used by the children. An outdoor inspection was completed of the outdoor equipment that is currently used by the children. Interviews were initiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20260520110454
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ARMIJOS FAMILY CHILD CARE
FACILITY NUMBER: 197411345
VISIT DATE: 08/07/2026
NARRATIVE
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LPA requested and reviewed the following: Parent Contract, Children’s Roster, review Children’s and Licensee’s record.

On 06/29/2026 LPA Laureano arrived at above mentioned facility for the purpose of a complaint investigation and was greeted by Carmen Armijos. LPA toured the facility and observed 11 children supervised by Licensee and Licensee’s assistant. LPA observed and inspected the activity space indoors and inspected the outdoor area. LPA observed Licensee and assistant in the space where children were getting ready for nap time and finishing up their lunch. LPA observed staff walk children over to the bathroom as children needed to use the bathroom and wash their hands before nap time. LPA followed up with children’s interviews.

On 8/7/2026 LPA concluded all interviews with relevant parties.

Based on interviews and LPA's observations on 5/27/2026, 6/29/2026, and 8/7/2026, no personal rights violations were identified. Parents reported no concerns regarding care and supervision, and children confirmed the licensee's presence in the day care. Based on interviews and LPA’s observation, there is not enough information to prove or disprove that staff did not provide adequate supervision resulting in day care child inappropriately touching another day care child. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the above allegation did or did not occur. Therefore, the allegations are found to be unsubstantiated.

Exit interview was completed and copy of report and Notice of Site Visit was provided to Carmen Armijos
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2