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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411390
Report Date: 08/01/2024
Date Signed: 08/01/2024 04:03:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2024 and conducted by Evaluator Andrea Pittman
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20240507160512
FACILITY NAME:LANCASTER UNITED METHODIST CHILDRENS CENTERFACILITY NUMBER:
197411390
ADMINISTRATOR:MEDINA, NICOLEFACILITY TYPE:
830
ADDRESS:918 W. AVE JTELEPHONE:
(661) 942-0812
CITY:LANCASTERSTATE: CAZIP CODE:
93534
CAPACITY:24CENSUS: 0DATE:
08/01/2024
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Lead Teacher Tammy DamonTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff are supervising children alone without the required ECE units
The childcare does not have a crib for each sleeping infant in care
The Director is not at the childcare a sufficient amount of time to manage the daily operations of the center
INVESTIGATION FINDINGS:
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On 8/1/2024, Licensing Program Analyst (LPA) Andrea Pittman conducted an unannounced complaint visit to deliver the findings at the facility and was met by the Facility Representative who permitted entry to the facility. LPA toured the facility with the Director according to the facility sketch. Upon arrival, LPA observed 0 children in care as the
facility has been closed for the day.

LPA conducted an investigation into the allegations including observations, interviews, and record reviews. LPA interviewed the children, staff, and any other relevant parties. As part of the investigation, LPA obtained the facility staff and children’s rosters, sign-in sheets, personnel records, and other documents relevant to the investigation. The investigation revealed the following evidence:

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20240507160512
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: LANCASTER UNITED METHODIST CHILDRENS CENTER
FACILITY NUMBER: 197411390
VISIT DATE: 08/01/2024
NARRATIVE
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Allegation 1: the first allegation stated that unqualified staff was supervising infants. During the investigation, it was revealed that staff are meeting the requirements to be a fully qualified teacher. LPA reviewed complaint documents and no discrepancies were found within the documents that staff do not meet the required education minimums under Title 22 Regulations. After reviewing all the relevant information obtained, there is not a preponderance of the evidence to support the allegation.

Allegation 2: the second allegation stated that facility did not have enough cribs for the sleeping infants. During the investigation, it was revealed that the facility maintains nine cribs and additional cots for older children that are able to climb out of a crib. LPA reviewed relevant complaint materials and no discrepancies were found that staff does not ensure staff there are enough cribs for the sleeping infants. After reviewing all the relevant information obtained, there is not a preponderance of the evidence to support the allegation.

Allegation 3: the third allegation stated that the Director was not present the required minimum time in the facility. During the investigation, it was revealed that the Director or other acting lead were present at the facility. LPA reviewed complaint documents and no discrepancies were found that there was no Director or acting person present the minimum required time stated in Title 22 Regulations. After reviewing all the relevant information obtained, there is not a preponderance of the evidence to support the allegation.

After observations, record reviews, and interviews, it was determined that there was insufficient evidence that the facility was not ensuring staff were qualified to be teachers in the infant classroom, that there were more sleeping infants than cribs; nor that the Director or other acting lead was not present during the required minimum hours. The allegations could not be corroborated with the evidence found during the investigation. Therefore, the allegations have been found unsubstantiated. Although, the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the facility operated in violation of policy in this circumstance.

An exit interview was conducted, and a copy of this report was provided to the Director along with the Notice of Site Visit and Appeal Rights.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2