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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411817
Report Date: 09/25/2024
Date Signed: 09/26/2024 08:49:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2024 and conducted by Evaluator Ranita Richmond
COMPLAINT CONTROL NUMBER: 30-CC-20240717163432
FACILITY NAME:ESTEVA FAMILY CHILD CAREFACILITY NUMBER:
197411817
ADMINISTRATOR:ESTEVA, ZIBAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 548-6729
CITY:RANCHO PALOS VERDESSTATE: CAZIP CODE:
90275
CAPACITY:14CENSUS: 12DATE:
09/25/2024
UNANNOUNCEDTIME BEGAN:
02:35 PM
MET WITH:Ziba EstevaTIME COMPLETED:
03:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
personal rights- Adults in the home are yelling/arguing in the presence of children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 9/25/2024, LPA Ranita Richmond conducted an unannounced visit to deliver the findings on the above named allegations. LPA Richmond was greeted by Licensee Ziba Esteva. LPA Richmond toured the home for Health & Safety inspection. LPA Richmond observed 12 children being supervised and cared for by licensee and 1 fingerprint cleared adults.

Based on observation, record review, and interviews, there is no evidence to show that personal rights were violated. Therefore, the above allegation is found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Per Title 22 Regulations and Health and Safety Codes, no citations were issued.
An exit interview was conducted, a copy of this report was read and provided to Licensee Ziba Esteva.
Notice of Site Visit was provided and required to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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