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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197412045
Report Date: 08/20/2021
Date Signed: 08/20/2021 04:47:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/21/2021 and conducted by Evaluator Dalicia Adkins
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210521091241
FACILITY NAME:RAINBOW EARLY LEARNING CENTERFACILITY NUMBER:
197412045
ADMINISTRATOR:TOKE SMITHFACILITY TYPE:
830
ADDRESS:20819 PARTHENIA STREETTELEPHONE:
(818) 993-0424
CITY:WINNETKASTATE: CAZIP CODE:
91306
CAPACITY:27CENSUS: 14DATE:
08/20/2021
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Owner-Toke Smith TIME COMPLETED:
03:45 PM
ALLEGATION(S):
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9
Child sustained unexplained bruises while in care
INVESTIGATION FINDINGS:
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13
On 8/20/21 at 3pm, Licensing Program Analyst (LPA) Dalicia Adkins conducted a complaint tele-visit investigation. LPA informed owner Toke Smith of the purpose of the tele-inspection and was guided on a virtual tour of the facility. There were 14 infants and 4 teachers present.

The purpose of today’s inspection is to conclude complaint investigation and deliver findings.

Infant sleep roster, Ouch reports, infant service plan, medical documents and pictures also collected.
Based on record reviews, observations and interviews it was determined that the above mentioned allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20210521091241
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: RAINBOW EARLY LEARNING CENTER
FACILITY NUMBER: 197412045
VISIT DATE: 08/20/2021
NARRATIVE
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Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Today's 8/20/2021 tele-investigation concludes this investigation, in accordance with California Code of Regulations, Title 22 California Child Care Licensing Requirements, this facility was not cited any deficiencies during the course of this investigation.

Exit interview conducted. This report was sent via email with read receipt.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2