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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197412617
Report Date: 07/29/2025
Date Signed: 07/29/2025 01:04:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2025 and conducted by Evaluator Lisa Clayton
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250507120359
FACILITY NAME:MAR VISTA MONTESSORI SCHOOL & INFANT CARE CENTERFACILITY NUMBER:
197412617
ADMINISTRATOR:HAYDEN, CHANTALFACILITY TYPE:
830
ADDRESS:3863 GRAND VIEW BLVDTELEPHONE:
(310) 391-0630
CITY:MAR VISTASTATE: CAZIP CODE:
90066
CAPACITY:0CENSUS: 14DATE:
07/29/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:EVELINA SOWA, LICENSEETIME COMPLETED:
01:15 PM
ALLEGATION(S):
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RATIO: Day care is over ratio
PERSONAL RIGHTS: Staff did not intervene during a physical altercation with children leading to child sustaining scratches
INVESTIGATION FINDINGS:
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On 07/29/2025 LPA Clayton conducted an unannounced visit to deliver the findings of a complaint allegation. Upon arrival LPA met with Licensee Evelina Sowa. LPA Clayton observed 14 infants in care being supervised and cared for appropriately by 5 fingerprint cleared staff.

On 05/07/2025 the El Segundo Child Care Regional Office (ESCCRO) received a complaint alleging:
• Day care is over ratio
• Staff did not intervene during a physical altercation with children leading to child sustaining scratches

On 05/15/2025, LPA Clayton conducted the initial visit where LPA Clayton advised licensee of the complaint allegations, toured the facility for a Health and Safety inspection. LPA Clayton reviewed staff timecards, and obtained copies of the Child Care facility roster, Personnel Report, facility observations report pertaining to the incident mentioned in the complaint allegations, and student sign in/sign out sheets (daily attendance record) for the day of the incident.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250507120359
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MAR VISTA MONTESSORI SCHOOL & INFANT CARE CENTER
FACILITY NUMBER: 197412617
VISIT DATE: 07/29/2025
NARRATIVE
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LPA Clayton conducted a full investigation, which included facility visits, document review, conducted interviews with RP (complainant), Licensee, Childcare center staff and the parent of the child referenced in the complaint. The parent stated that he was informed of the incident immediately and was comfortable with the way the school staff cared for his child and comfortable with the school’s plan to ensure that it did not happen again. LPA Clayton reviewed the staff time sheets and compared them with the student daily attendance record and found that the school was operating within Title 22 staff to Student ratios for infant centers.

Based on LPA Clayton inspections, interviews, and record review the allegations that the Day care is over ratio and the allegation that the Staff did not intervene during a physical altercation with children leading to child sustaining scratches are found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview conducted and report was reviewed with Licensee Evelina Sowa. LPA Clayton posted a Notice of Site visit which is to remain posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2