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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413473
Report Date: 02/27/2024
Date Signed: 02/27/2024 03:56:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/18/2024 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20240118101849
FACILITY NAME:VAZQUEZ FAMILY CHILD CAREFACILITY NUMBER:
197413473
ADMINISTRATOR:VAZQUEZ, PATRICIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 722-0946
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:14CENSUS: 5DATE:
02/27/2024
UNANNOUNCEDTIME BEGAN:
03:19 PM
MET WITH:Patricia VazquezTIME COMPLETED:
04:05 PM
ALLEGATION(S):
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9
Personal Rights: Day care staff yelled at child(ren).
Personal Rights: Day care staff spoke inappropriately to child(ren).
INVESTIGATION FINDINGS:
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4
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9
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13
On 2/27/2024, Licensing Program Analyst (LPA) Carol Heath conducted an unannounced follow-up complaint inspection at the Vazquez Family Child Care and met with Licensee Patricia Vazquez. The purpose of the inspection was to deliver the complaint finding for the above complaint allegations. During today’s visit, LPA observed 5 childcare children present with the licensee and the licensee’s assistant.
During the course of the investigation of this complaint, LPA Heath observed the facility and conducted interviews with the licensee, staff, children, and other related parties. Parents disclosed no concerns with the facility staff and licensee. The interviews revealed inconsistencies in the explanations for the incident in the facility.
This agency has investigated the complaint. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, at this time, the above allegations are Unsubstantiated —no deficiency given at this time.
An exit interview was conducted with the licensee, Patricia Vazquez.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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