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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413747
Report Date: 07/18/2024
Date Signed: 07/18/2024 11:51:17 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/06/2024 and conducted by Evaluator Miriam Cohen
COMPLAINT CONTROL NUMBER: 30-CC-20240606092819
FACILITY NAME:TUTOR TIME CHILD CARE LEARNING CENTERFACILITY NUMBER:
197413747
ADMINISTRATOR:ANGELA MARAVILLAFACILITY TYPE:
850
ADDRESS:2850 W. SEPULVEDA BLVD.TELEPHONE:
(310) 539-4890
CITY:TORRANCESTATE: CAZIP CODE:
90505
CAPACITY:155CENSUS: 56DATE:
07/18/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Lilian Medrano, DirectorTIME COMPLETED:
11:55 AM
ALLEGATION(S):
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Facility is over capacity
INVESTIGATION FINDINGS:
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On 07/18/2024 @ 9:00 AM, LPA Cohen conducted an unannounced visit for the purpose of delivering the finding against alleged complaint reported concerning the above preschool. Upon arrival, LPA Cohen observed 10 adults providing care for 56 children. LPA Cohen met with preschool director, Lilian Medrano. The facility has a Day Care Center license for 155 children: 116 Preschool and 39 Toddlers
Record review showed that the highest number of children enrolled in the above facility for school year
2023 – 2024 is 109 children. After conducting visual observation, record reviews, and interviews with parents of children currently enrolled and staff members, a conclusion concerning the above allegation has been reached: Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.
The investigation regarding the above allegation has been completed. No deficiencies will be issued.
An exit interview was conducted, and the above items discussed with preschool director.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20240606092819
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: TUTOR TIME CHILD CARE LEARNING CENTER
FACILITY NUMBER: 197413747
VISIT DATE: 07/18/2024
NARRATIVE
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On 06/13/2024 @ 7:30 AM, Licensing Program Analyst (LPA) Miriam Cohen conducted an unannounced complaint visit for the purpose of notifying the preschool director concerning the above-mentioned allegation and to perform an investigation. Upon arrival, LPA Cohen observed three adults providing care for total of 10 children together in one classroom, Pre-K 2, without separation:
*Three children under the age of two years old (1.8, 1.8, and 1.10)
*Seven children ages two thru four years old.

During the interview, Ms. Lilian Medrano stated the following:
I became the director in May 2024, and it has been the preschool practice that children enrolled in toddler option and preschool are dropped off by parents in the morning in Pre-K 2 classroom.
Moving forward, I will make the adjustment by separating the toddler option children from the preschool children to avoid commingling.

LPA interviewed and obtained written declaration from the director; however, further witnesses and documentation will be needed to conclude the investigation. An exit interview was conducted with the above items discussed with preschool director. A copy of this report was provided.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2