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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413786
Report Date: 06/27/2025
Date Signed: 06/27/2025 02:18:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2025 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250512115844
FACILITY NAME:JIMENEZ FAMILY CHILD CAREFACILITY NUMBER:
197413786
ADMINISTRATOR:FIDENCIA & CHRIS JIMENEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 675-4285
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:14CENSUS: 8DATE:
06/27/2025
UNANNOUNCEDTIME BEGAN:
11:55 AM
MET WITH:FIDENCIA JIMENEZ, lICENSEETIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Allegation #1: Personal Rights - Licensee yells at children in care.
Allegation #2: Ratio - Licensee is operating over capacity.
INVESTIGATION FINDINGS:
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On 6/27/2025, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings and conduct interviews regarding the above allegations. LPA was greeted by Licensee, Fidencia Jimenez and toured the facility. LPA observed 5 children in care with Licensee and 2 assistants. Licensee, Chris Jimenez arrived at the facility at 12:05pm. 3 additional children arrived after 12:15pm.

LPA conducted a full investigation that included interviews with staff, children, and parents. During staff interviews, staff stated the children are not yelled at while in care. Staff also stated they have about 15 children enrolled, but all the children do not come at the same time, to ensure they don’t go over ratio. The parents that were interviewed stated they have not witness staff yelling at children in care and have not observed the facility operating out of ratio. The children that were interviewed stated there are a lot of kids that come but could not tell LPA how many children come to the facility. The children also stated the staff do not yell and they enjoy the facility. LPA reviewed 14 children sign-in/out sheets for the month of May. 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250512115844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JIMENEZ FAMILY CHILD CARE
FACILITY NUMBER: 197413786
VISIT DATE: 06/27/2025
NARRATIVE
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Based on the evidence obtained, interviews conducted, the allegations of Licensee yells at children in care and Licensee is operating over capacity are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee, Fidencia Jimenez.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2