197414249-7-18-2023-12-CC-MRAN-CTUSM3-20230718135916

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197414249
Report Date: 07/18/2023
Date Signed: 07/18/2023 10:02:36 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2023 and conducted by Evaluator Andrea Pittman

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20230420142224

FACILITY NAME:	VHERU AND HERNANDEZ FAMILY CHILD CARE		FACILITY NUMBER:	197414249
ADMINISTRATOR:	VHERU, LORRAINE S.		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(661) 839-2175
CITY:	LANCASTER	STATE: CA	ZIP CODE:	93534
CAPACITY:	14	CENSUS: 7	DATE:	07/18/2023
		UNANNOUNCED	TIME BEGAN:	08:38 AM
MET WITH:	Licensee Lorraine Vheru		TIME COMPLETED:	10:10 AM

ALLEGATION(S):

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Personal Rights: Care Provider did not meeting child's diapering needs
Ratio: Staffing Ratio

INVESTIGATION FINDINGS:

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On 7/18/2023 at 8:38am, Licensing Program Analyst (LPA) Andrea Pittman conducted an unannounced visit at the facility to deliver complaint investigation findings. Upon arrival, LPA was met by employee Alma Perez and permitted entry into the facility. LPA observed 7 children in care with 2 staff providing care and supervision, fingerprint associated to the facility. The Licensee Lorraine Vheru arrived a short time later.

LPA conducted an investigation into the two allegations including observations, interviews, and record reviews. LPA interviewed the children, parents of the program, and any other relevant parties. As part of the investigation, LPA obtained the facility and children’s rosters, sign-in sheets, diaper changing logs, and other documents relevant to the investigation. The investigation revealed the following evidence:

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:	DATE: 07/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20230420142224

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: VHERU AND HERNANDEZ FAMILY CHILD CARE	FACILITY NUMBER: 197414249
	VISIT DATE: 07/18/2023

NARRATIVE

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Allegations 1: On or about 4/18/2023 to 4/19/2023, it was alleged that Child 1 was left in a soiled diaper as staff was not meeting diaper changing needs. According to the diaper changing logs and interviews with relevant parties, it was revealed that staff was checking and changing diapers during the days made in the allegation for Child 1 and other children in care using diapers. Additionally, interviews with relevant parties did not corroborate the allegation that children diaper changing needs were not being met. After reviewing the relevant information obtained, there is not a preponderance of the evidence to support the allegation.

Allegation 2: On or about 4/18/2023 to 4/19/2023, it was alleged that the facility was out of ratio during the dates mentioned in the allegation. During the investigation, it was revealed during the record review and interview with relevant parties, the staffing and child ratios were being observed on the dates mentioned in the allegation. After reviewing the relevant information obtained, there is not a preponderance of the evidence to support the allegation.

After observations, record reviews, and interviews, it was determined that there was insufficient evidence that Child 1 diaper changing needs were not met and that the facility was out of ratio. The allegations could not be corroborated with the evidence found during the investigation. Therefore, the allegations have been found unsubstantiated. Although, the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the facility operated in violation of policy in this circumstance.

An exit interview was conducted, and a copy of this report was provided to Licensee Lorraine Vheru along with the Notice of Site Visit and Appeal Rights.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrea Pittman
LICENSING EVALUATOR SIGNATURE:	DATE: 07/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2023

LIC9099 (FAS) - (06/04)

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