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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197414572
Report Date: 03/24/2026
Date Signed: 06/18/2026 01:43:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2026 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260320085927
FACILITY NAME:KIDSVILLE U.S.A.FACILITY NUMBER:
197414572
ADMINISTRATOR:PERERA, MAUREENFACILITY TYPE:
850
ADDRESS:8472 CORBIN AVENUETELEPHONE:
(818) 886-3508
CITY:NORTHRIDGESTATE: CAZIP CODE:
91324
CAPACITY:72CENSUS: 20DATE:
03/24/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Assistant Director Brittany WijeskeraTIME COMPLETED:
04:55 PM
ALLEGATION(S):
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Unqualified staff left alone with day care children
INVESTIGATION FINDINGS:
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This is an amendment of an original report created on 3/24/26. The report has been amended to correct the 809C page.

On 3/24/26 at 8:30 am, Licensing Program Analysts (LPAs) Jeanine Lipsey and Dawn Dowling conducted an unannounced visit for the purpose of conducting an initial inspection regarding the above allegation. LPA met with Assistant Director Brittany Wijeskera.

LPA toured the facility and observed 20 children in care supervised by 4 staff.
LPA conducted interviews with seven staff members.

Per reporting party an unqualified teacher is left alone with children.

Per LPA observation and review of staff files, two staff members were left alone with the children and do not have record of qualifying units to care for children.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2026 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260320085927

FACILITY NAME:KIDSVILLE U.S.A.FACILITY NUMBER:
197414572
ADMINISTRATOR:PERERA, MAUREENFACILITY TYPE:
850
ADDRESS:8472 CORBIN AVENUETELEPHONE:
(818) 886-3508
CITY:NORTHRIDGESTATE: CAZIP CODE:
91324
CAPACITY:49CENSUS: 20DATE:
03/24/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Assistant Director Brittany WijeskeraTIME COMPLETED:
04:55 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not adequately supervising day care children
INVESTIGATION FINDINGS:
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2
3
4
5
6
7
8
9
10
11
12
13
On 3/24/26 at 8:30 am, Licensing Program Analysts (LPAs) Jeanine Lipsey and Dawn Dowling conducted an unannounced visit for the purpose of conducting an initial inspection regarding the above allegation. LPA met with Assistant Director Brittany Wijeskera.

LPA toured the facility and observed 20 children in care supervised by 4 staff.
LPA conducted interviews with seven staff members and made observations.

Pertaining to the allegation: Staff are not adequately supervising day care children.

Per reporting party all the teachers tend to focus on their phones rather than properly supervising the children.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20260320085927
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KIDSVILLE U.S.A.
FACILITY NUMBER: 197414572
VISIT DATE: 03/24/2026
NARRATIVE
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During LPA’s visit today and previous visits on 1/21/26, 1/28/26, 3/4/26, and 3/10/26, LPA observed teachers supervising children and not on their phones.

Based upon evidence obtained during this investigation the allegation “Staff are not adequately supervising day care” children have been determined to be unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Exit interview conducted and report was reviewed with Director Mureen Perera. Notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 58-CC-20260320085927
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KIDSVILLE U.S.A.
FACILITY NUMBER: 197414572
VISIT DATE: 03/24/2026
NARRATIVE
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This is an amendment of an original report created on 3/24/26. The report has been amended to remove a paragraph that does not pertain to this allegation.

Based upon evidence obtained during this investigation, the above allegation has been determined to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standards has been met.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20260320085927
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: KIDSVILLE U.S.A.
FACILITY NUMBER: 197414572
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/24/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/13/2026
Section Cited
CCR
101216.1(c)(1)
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Teacher qualification and duties
To be a fully qualified teacher, a teacher shall have...Twelve post-secondary semester or ... quarter units in early childhood education or child development completed,..., at an accredited or approved college or university;...
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Licensee will supply the department with record of qualifying units by POC date.
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This requirement is not met as evidence by:
Observation and review of staff files, staff was alone with children without record qualifying collage units which poses/posed a potential health, safety or personal risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5