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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197414573
Report Date: 03/24/2026
Date Signed: 03/24/2026 04:44:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2026 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260320085722
FACILITY NAME:KIDSVILLE U.S.A.FACILITY NUMBER:
197414573
ADMINISTRATOR:PERERA, MAUREENFACILITY TYPE:
830
ADDRESS:8472 CORBIN AVENUETELEPHONE:
(818) 886-3508
CITY:NORTHRIDGESTATE: CAZIP CODE:
91324
CAPACITY:24CENSUS: 9DATE:
03/24/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Assistant Director Brittany WijeskeraTIME COMPLETED:
04:55 PM
ALLEGATION(S):
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Unqualified staff left alone with day care children
INVESTIGATION FINDINGS:
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On 3/24/26 at 8:30am Licensing Program Analysts (LPAs) Jeanine Lipsey and Dawn Dowling conducted an unannounced visit for the purpose of conducting an initial inspection regarding the above allegation. LPA met with Assistant Director Brittany Wijeskera.

LPA toured the facility and observed 9 infants in care supervised by 3 staff.

LPA conducted made observations, interview with seven staff members, and reviewed staff files.

Pertaining to the allegation: "Unqualified staff left alone with day care children".
Per reporting party an unqualified teacher is left alone with children. Per LPA review of staff files, and observations, Staff #3 was left alone and does not have qualifying units to care for infant children.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2026 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260320085722

FACILITY NAME:KIDSVILLE U.S.A.FACILITY NUMBER:
197414573
ADMINISTRATOR:PERERA, MAUREENFACILITY TYPE:
830
ADDRESS:8472 CORBIN AVENUETELEPHONE:
(818) 886-3508
CITY:NORTHRIDGESTATE: CAZIP CODE:
91324
CAPACITY:24CENSUS: 9DATE:
03/24/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Assistant Director Brittany WijeskeraTIME COMPLETED:
04:55 PM
ALLEGATION(S):
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2
3
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7
8
9
Staff are not adequately supervising day care children
INVESTIGATION FINDINGS:
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On 3/24/26 at 8:30am Licensing Program Analysts (LPAs) Jeanine Lipsey and Dawn Dowling conducted an unannounced visit for the purpose of conducting an initial inspection regarding the above allegation. LPA met with Assistant Director Brittany Wijeskera.

LPA toured the facility and observed 9 infants in care supervised by 3 staff.
LPA conducted interview with seven staff members, and reviewed staff files.

Pertaining to the allegation: Staff are not adequately supervising day care children
Per reporting party all the teachers tend to focus on their phones rather than properly supervising the children.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 58-CC-20260320085722
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KIDSVILLE U.S.A.
FACILITY NUMBER: 197414573
VISIT DATE: 03/24/2026
NARRATIVE
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Per staff interviews they use their phones to update the parents on the bright wheel app only, they do not use for personal use and not aware of any staff using the phone for personal use.

During LPA’s visit today and previous visits on 1/21/26, 1/28/26, 3/4/26, and 3/10/26, LPA observed teachers supervising children and not on their phones.

Based upon evidence obtained during this investigation the allegation “Staff are not adequately supervising day care” children have been determined to be unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Exit interview conducted and report was reviewed with Director Mureen Perera. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20260320085722
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KIDSVILLE U.S.A.
FACILITY NUMBER: 197414573
VISIT DATE: 03/24/2026
NARRATIVE
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Based upon evidence obtained during this investigation, the above allegation has been determined to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standards has been met.

Exit interview conducted and report was reviewed with Director Mureen Perera. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20260320085722
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: KIDSVILLE U.S.A.
FACILITY NUMBER: 197414573
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/24/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/13/2026
Section Cited
CCR
101416.2(c)(1)
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Infant Care Teacher Qualifications & Duties.To be a fully qualified infant care teacher, a teacher shall have the following:
(1) Completion, with passing grades, of 12 post secondary semester or... quarter units in early childhood or ... at an accredited or approved college or university.
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Licensee will supply the department with record of units by POC date
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(A)At least three of the units ... shall be related to the care of infants...
This requirement is not met as evidence by:

Staff was observed caring for infants without record of infant units,
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which poses/posed a potential
health, safety or personal risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5