197414773-4-7-2026-54-CC-DGIS-DTFW28-20260424165356

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197414773
Report Date: 04/07/2026
Date Signed: 04/07/2026 02:35:58 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2026 and conducted by Evaluator Claudia Kam

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20260211153315

FACILITY NAME:	CORONA ELEMENTARY SCHOOL PKFLP		FACILITY NUMBER:	197414773
ADMINISTRATOR:	OSBALDO JIMENEZ		FACILITY TYPE:	850
ADDRESS:	3825 BELL AVENUE RM. 13		TELEPHONE:	(323) 560-1323
CITY:	BELL	STATE: CA	ZIP CODE:	90201
CAPACITY:	22	CENSUS: 12	DATE:	04/07/2026
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Queyen Ong		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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-Children are not allowed to sleep
-Children are sleeping on the floor

INVESTIGATION FINDINGS:

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On 4/7/2026 at 1:00 PM Licensing Program Analyst (LPA) Claudia Kam conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPA announced purpose of inspection and was allowed entry to facility by office manager. LPA met with Assistant Principle/Facility Representative Queyen Ong, who guided analyst on a tour of the facility. There were 12 children present with 3 staff assistant principle, sub teacher and aide upon arrival.

During the investigation LPA obtained a copy of the facility roster, a copy of the employee roster and reviewed staff files and conducted interviews with staff, parents and children.

Information provided by the reporting party alleges that Children are not allowed to sleep and that Children are sleeping on the floor.

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Unsubstantiated

Estimated Days of Completion: 90

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:	DATE: 04/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20260211153315

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: CORONA ELEMENTARY SCHOOL PKFLP	FACILITY NUMBER: 197414773
	VISIT DATE: 04/07/2026

NARRATIVE

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Based on the LPAs observations, interviews, and record review it was found that there is a teaching plan in place for substitute teachers as the facility currently has no permanent teacher or aide at the time of the occurrence. S4 has confirmed that there is a plan in place to ensure the children are not woken up and that all substitute staff are told at the start of the day. S1 and S2 both confirmed that upon assignment of the position they were notified that they are not to wake the children and that parents are to wake them at time of pick up if they are still asleep. Child interviews confirmed that they wake up on their own. Parent interviews confirmed that they have concerns about children being woken up but they are aware that they were given a plan of correction by licensing for waking up children and that staff is not consistent due to no permanent teacher or substitute teacher at this time.

S2 and S4 has confirmed that each child has a labeled mat and that there are 3 extra mats if a child has an accident. LPA observed each mat individually labeled for each child with bedding for each and 3 unlabeled mats for emergencies. Child interviews confirmed that they all sleep on a mat. Children were able to identify their mat and their sleep space. LPA observed this practice during observations. Parent interviews confirmed that they have concerns but allegations of sleeping on the floor are unsure. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies will be cited today 4/7/2026.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted with Assistant Principle/Facility Representative Queyen Ong on 4/7/2026.

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SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:	DATE: 04/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2026

LIC9099 (FAS) - (06/04)

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