197415049-1-22-2026-58-CC-RNAO-DQQVUE-20260127154437

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197415049
Report Date: 01/21/2026
Date Signed: 01/22/2026 11:31:08 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2025 and conducted by Evaluator Dawn Dowling

COMPLAINT CONTROL NUMBER: 58-CC-20251027102127

FACILITY NAME:	BUCKNER EDUCATIONAL CHRISTIAN ACADEMY		FACILITY NUMBER:	197415049
ADMINISTRATOR:	L. BUCKNER		FACILITY TYPE:	850
ADDRESS:	2330 W. FLORENCE AVENUE		TELEPHONE:	(323) 789-6154
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	34	CENSUS: 17	DATE:	01/21/2026
		UNANNOUNCED	TIME BEGAN:	09:09 AM
MET WITH:	Kiera Taylor, Assistant Administrator/Teacher		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Staff did not prevent the spread of communicable disease
Staff did not notify day care children's parents

INVESTIGATION FINDINGS:

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On 01/21/2026, Licensing Program Analyst (LPA) Dawn Dowling conducted a complaint visit regarding the above mentioned allegations to deliver the findings. Upon arrival, LPA met with Kiera Taylor, Teacher/Assistant Administrator and explained the purpose of the inspection. LPA was taken to day care room and observed 17 children in care with 3 staff. The facility is open Monday through Friday from 6:00 am to 6:30 PM.

On 10/27/2025 EL Segundo North Regional Office (ESNRO) received a complaint regarding Staff did not prevent the spread of communicable disease and Staff did not notify day care children’s parents. Information was reported that there is an outbreak of hand, foot and mouth.

On 11/04/2025, LPA Dowling conducted the initial complaint visit. LPA Dowling conducted interviews with Director Leslie Buckner and staff.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Dawn Dowling
LICENSING EVALUATOR SIGNATURE:	DATE: 01/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20251027102127

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BUCKNER EDUCATIONAL CHRISTIAN ACADEMY	FACILITY NUMBER: 197415049
	VISIT DATE: 01/21/2026

NARRATIVE

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LPA requested a copy of the facility roster and received a copy of the Parent Letter dated 10/27/2025 and 10/21/2025, statement from Administrator on cleaning protocol, Parent Handbook, Preschool sign in/out sheet, copy of return to school letter for child in care, copy of email sent to licensing 10/31/2025.

Parents were notified at both locations since some siblings of children at the other location(19749368 ) attend this location. Staff notified parents via letter and in person on 10/27/2025.

Pertaining to the allegation that - Staff did not prevent the spread of communicable disease. According to Staff interviewed during the course of the investigation, facility was deep cleaned on 10/31/2025 and 11/15/2025 as well as cleaned every night after children leave facility there is a cleaning person that comes to clean facility Monday through Thursday at night and on Saturdays mornings they conduct a deep cleaning of the facility.

Pertaining to the allegation that -Staff did not notify day care children's parents. According to staff interviewed during the course of the investigation, staff gave parents Parent Health Notice: Hand, Foot, and Mouth Disease (HFMD) Advisory letter dated, 10/27/2025. According to Parents interviewed during the course of the investigation, parents stated that a notice was given about the HFM outbreak as well as being posted on parent bulletin board. Based on interviews conducted with parents staff did notify day care children's parents. LPA Dowling observed a notice sent to parents regarding HFM.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

A copy of this report, notice of site visit and appeal rights were provided. The Notice of Site Visit (LIC 9213)- must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Kiera Taylor, Assistant Administrator/Teacher.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Dawn Dowling
LICENSING EVALUATOR SIGNATURE:	DATE: 01/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026

LIC9099 (FAS) - (06/04)

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