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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415689
Report Date: 05/21/2026
Date Signed: 05/22/2026 08:30:33 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2026 and conducted by Evaluator Cristina Castellanos
COMPLAINT CONTROL NUMBER: 30-CC-20260515132629
FACILITY NAME:PLAYHOUSE PRESCHOOLFACILITY NUMBER:
197415689
ADMINISTRATOR:PERERA, SHIRANIFACILITY TYPE:
830
ADDRESS:526 S. IRENA AVENUETELEPHONE:
(310) 316-8449
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90277
CAPACITY:12CENSUS: 11DATE:
05/21/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Owner Shirani PereraTIME COMPLETED:
03:55 PM
ALLEGATION(S):
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Physical Plant: Daycare has mold.
Physical Plant: Daycare is in disrepair.
Physical Plant: Licensee does not ensure to keep the daycare free of pest.
Ratio: Licensee is operating out of ratio.
INVESTIGATION FINDINGS:
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On 05/21/2026, Licensing Program Analyst (LPA) Cristina Castellanos conducted an unannounced visit to the above referenced facility to investigate the allegations and deliver complaint findings. Upon arrival, LPA met with Director Dimuthu Ratnasekare and explained the purpose of the visit. Later that morning, Owner Shirani Perera arrived at the facility.

LPA toured the facility and observed eleven (11) infants in care with three staff members present.

During the investigation, LPA requested and reviewed the following documents:
 Children’s roster
 Staff roster
 Pest control invoice dated 02/07/2026
LPA also conducted interviews with relevant parties.

Continue

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 30-CC-20260515132629
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PLAYHOUSE PRESCHOOL
FACILITY NUMBER: 197415689
VISIT DATE: 05/21/2026
NARRATIVE
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LPA Castellanos’ Observations During Today’s Visit:
Mold in Infant Napping Area and Dishwasher
LPA observed visible black mold along the gray bottom baseboard in the back room designated as one of the infant napping areas. LPA also observed active mold growth inside the dishwasher, accompanied by a strong, noticeable mold odor emanating from the appliance. Mold inside food-service equipment presents a sanitation hazard and may contaminate items used for infant feeding.

Facility Disrepair and Sanitation Concerns
The infant napping room and the infants’ designated kitchen area were observed to be in disrepair and in need of deep cleaning. LPA observed:
§ Cobwebs
§ Daddy long-leg spiders
§ Unfinished structural areas
§ Peeling baseboards
§ Warping walls and flooring
§ Two clogged sinks next to the diaper-changing table
These conditions pose potential health and safety risks to children in care. - Type B Violation

Rodent Droppings in Infant Areas
At approximately 9:50 AM, LPA observed three stiff rodent droppings inside an infant’s crib, located on top of the mattress cover. LPA also observed one stiff rodent dropping inside another crib’s cover. When LPA asked Owner Shirani about the contents on the crib cover, the owner stated she did not know. Upon approaching the droppings, the owner immediately removed the crib cover and exited the napping area. At 9:55 AM, LPA observed additional rodent droppings next to the kitchen stove and beside the refrigerator. - Type B Violation

Staff-to-Child Ratio Violations
At approximately 9:40 AM, LPA observed Staff 2 (S2) sitting with one infant while four other infants were lying in cribs in the napping room. At 9:41 AM, one child from the napping room was taken to Staff 1 (S1) in
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SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 30-CC-20260515132629
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PLAYHOUSE PRESCHOOL
FACILITY NUMBER: 197415689
VISIT DATE: 05/21/2026
NARRATIVE
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the playroom. At 9:53 AM, LPA observed eight infants in the playroom with only S2 present. At 10:00 AM, S2 left the playroom, leaving S1 alone with eight infants. At 10:05 AM, S1 left the playroom with one infant to change a diaper in the napping area, leaving S2 alone with seven infants. At 10:23 AM, LPA informed Owner Shirani that seven infants were in the playroom with only S2, which is out of ratio.
This constitutes a Type A violation due to the immediate risk to children’s health and safety.

Based on LPA’s observations, record review, and interviews with relevant parties, it has been determined that:
§ The daycare has mold
§ The daycare is in disrepair
§ The licensee does not ensure the facility is free of pest
§ The licensee is operating out of ratio

The preponderance of evidence standard has been met; therefore, the allegations are SUBSTANTIATED.

Pursuant to Title 22, Division 12, Chapter 1, three (3) deficiencies are cited for violations of Title 22 requirements. These deficiencies are documented on the LIC 809-D.

Upon receipt of this report, the Licensee must post the Notice of Site Visit and any licensing report documenting a Type A deficiency for 30 consecutive days. Failure to maintain required posting will result in an immediate $100 civil penalty. A copy of this report must be provided to all currently enrolled parents/guardians by the next business


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SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 30-CC-20260515132629
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: PLAYHOUSE PRESCHOOL
FACILITY NUMBER: 197415689
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/21/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/26/2026
Section Cited
CCR
101238(a)
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101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement is not met as evidenced by
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The facility must be kept clean, orderly, and in good repair at all times.
Licensee shall remove all mold from the napping room and dishwasher, identify and correct moisture sources, and submit proof of cleaning or professional remediation by the POC due date.
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Based on LPA observation, interviews and record review it was found that there is visible black mold along the gray bottom baseboard in the infant napping room. Additionally there is active mold growth inside the dishwasher, accompanied by a strong mold odor. Furthermore LPA observed the infant napping room and infant kitchen area to be in disrepair, including: cobwebs, spiders, peeling baseboards, warping walls and flooring, unfinished structural areas, and two clogged sinks, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Licensee shall repair damaged areas, restore proper sanitation, and ensure all sinks are functional. Proof of correction must be submitted to LPA by POC due date.
Type B
05/25/2026
Section Cited
CCR
101238(a)(1)
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101238 Buildings and Grounds (a) The child care center shall be clean, safe...at all times to ensure the safety and well-being of children...(1) The licensee shall take measures to keep the center free of ...and rodents.
This requirement is not met as evidenced by
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The facility must be maintained free of pests, including rodents and insects.
Licensee shall remove all droppings, sanitize all affected areas, and provide proof of pest control services. An ongoing monitoring procedures written plan must be submitted to LPA via email by POC due date.
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Based on LPA observations, interviews and record review it was found that at approximately 9:50 AM, LPA observed rodent droppings inside two infant cribs on top of the mattress covers. Additional droppings were observed next to the kitchen stove and beside the refrigerator, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 30-CC-20260515132629
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: PLAYHOUSE PRESCHOOL
FACILITY NUMBER: 197415689
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/21/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/22/2026
Section Cited
CCR
101416.5(b)
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101416.5 Staff-Infant Ratio (b) There shall be a ratio of one teacher for every four infants in attendance.
This requirement is not met as evidenced by:
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Infant care must maintain a ratio of 1 staff to 4 infants at all times.
Licensee shall submit a staffing plan ensuring ratios are maintained at all times, including during breaks and transitions. Licensee must also train staff on ratio compliance and submit proof to LPA via email by POC due date.
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Based on LPA observations and interviews that were conducted the facility did not comply with the section cited above - Between 9:40 AM and 10:23 AM, LPA observed multiple instances where one staff member was supervising more infants than permitted, including S1 and S2 each being left alone with 7–8 infants, which poses/posed an immediate health, safety or personal rights risk to persons in care.
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https://ccld.childcarevideos.org/child-care-center-operators/teacher-child-ratios-in-child-care-centers/
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5