<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415736
Report Date: 06/01/2023
Date Signed: 06/01/2023 12:24:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/22/2023 and conducted by Evaluator Judy Laureano
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230322162213
FACILITY NAME:BRIGHT STEP, INCORPORATED DBA BEGINNINGSFACILITY NUMBER:
197415736
ADMINISTRATOR:GAMBURD, MICHELLEFACILITY TYPE:
850
ADDRESS:1516 19TH STREETTELEPHONE:
(310) 828-0858
CITY:SANTA MONICASTATE: CAZIP CODE:
90404
CAPACITY:55CENSUS: 38DATE:
06/01/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Bonnie Brandt, DirectorTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Qualifications: Director is not on the premises during daycare hours.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/1/2023 Licensing Program Analysts (LPA) Judy Laureano and Sarah Garcia arrived at facility for the purpose of delivering findings for the above mentioned allegation. LPAs toured the facility and a census was taken- 38 children and 5 staff members and director were present.

On 3/27/2023 Licensing Program Analyst (LPA) Laureano arrived at Bright Step DBA Beginnings on 1516 16th Street, Santa Monica, CA 90404 for the purpose of investigating the above-mentioned allegations. Upon arrival, LPA met with Bonnie B., director and discussed the purpose of the visit. LPA toured the facility and observed 33 children in care and 3 staff providing care and supervision. Children were napping during the initial inspection.

On 3/27/2023 LPA interviewed staff and director. On 5/23/23 LPA conducted parent interviewed, P2, P3 and P4. On 6/1/2023 LPA concluded interviews of all relevant parties.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 06/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230322162213
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BRIGHT STEP, INCORPORATED DBA BEGINNINGS
FACILITY NUMBER: 197415736
VISIT DATE: 06/01/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 2
LPA reviewed the following: children's roster, parent handbook and other relevant documentation. No information was disclosed that facility does not have a director on the premises during day care hours, therefore the allegation is UNSUBSTANTIATED, meaning although the allegations may have happened or is valid, the preponderance of the evidence standard has not been met.

Exit interview was conducted and a copy of the report was provided
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 06/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2