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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197416155
Report Date: 06/09/2026
Date Signed: 06/15/2026 10:19:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/30/2026 and conducted by Evaluator Nathanael Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260330111229
FACILITY NAME:GONZALEZ FAMILY CHILD CAREFACILITY NUMBER:
197416155
ADMINISTRATOR:GONZALEZ, MILAGROSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 304-2662
CITY:NORTH HILLSSTATE: CAZIP CODE:
91343
CAPACITY:14CENSUS: 8DATE:
06/09/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Milagros Gonzalez, LicenseeTIME COMPLETED:
10:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee operating over capacity.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
THIS IS AN AMENDED REPORT THAT SUPERSEDES THE PREVIOUS

Licensing Program Analyst (LPA) Nathanael John Mooberry conducted an unannounced complaint investigation on 06/09/2026, to the above facility, to investigate the above allegation. LPA arrived at the facility at 9:45 AM and met with Milagros Gonzales, Licensee, who guided LPA on a tour of the facility. There were eight children and one assistant present besides the licensee.

During the investigation, LPA interviewed staff, interviewed parents, obtained a copy of the children’s roster, and obtained copies of supporting documentation. Children's Roster showed fourteen children currently enrolled.

---Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Nathanael Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20260330111229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GONZALEZ FAMILY CHILD CARE
FACILITY NUMBER: 197416155
VISIT DATE: 06/09/2026
NARRATIVE
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THIS IS AN AMENDED REPORT THAT SUPERSEDES THE PREVIOUS

Information provided by the reporting party indicates that Licensee was operating over capacity.
Per the Licensee, they have not operated over capacity.

Staff interviewed stated that they have not seen more children than they are licensed to care for.
When interviewing parents, P#1, P#2, and P#3 stated that they have never seen more children than the facility is licensed to care for.

LPA conducted unannounced visits to the facility on 04/02/2026, 04/07/2026, 04/24/2026 and 06/09/2026 and did not observe the facility over capacity.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.
There were no deficiencies sited during today’s visit.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Licensee, Milagros Gonzalez, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role. A copy of this report and appeal rights were provided.

---Page 2 of 2

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Nathanael Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2