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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197416402
Report Date: 11/04/2025
Date Signed: 11/04/2025 11:50:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2025 and conducted by Evaluator Tyler Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20251006163912
FACILITY NAME:TRINITY UNLIMITED CHILD CARE CENTERFACILITY NUMBER:
197416402
ADMINISTRATOR:LINDA WHITE & MARY NELSONFACILITY TYPE:
830
ADDRESS:825 S. CHESTER AVENUETELEPHONE:
(310) 631-7810
CITY:COMPTONSTATE: CAZIP CODE:
90221
CAPACITY:3CENSUS: 13DATE:
11/04/2025
UNANNOUNCEDTIME BEGAN:
09:18 AM
MET WITH:Administrator LINDA WHITETIME COMPLETED:
12:05 PM
ALLEGATION(S):
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The facility failed to provide supervison
INVESTIGATION FINDINGS:
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On 11/4/25, Licensing Program Analyst (LPA) Tyler Reyes conducted a subsequent unannounced complaint visit to deliver findings for above allegation. LPA met with Administrator Linda White and explained the reason for the visit.

On 10/14/2025, LPA Reyes investigation consisted of the following: LPA conducted interview with Administrator Linda and Staff #1 (S1-S5). LPA collected copies of Class Roster and Identification/Emergency Contact Information for children. On 10/20/25, LPA conducted telephone interviews with Parents #1 (P1- P6)

Regarding the allegation: Facility failed to provide supervision. It is alleged that the facility failed to supervise child #1 (C1) in care which resulted in the child sustaining marks on two separate occasions.

Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Tyler Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 54-CC-20251006163912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: TRINITY UNLIMITED CHILD CARE CENTER
FACILITY NUMBER: 197416402
VISIT DATE: 11/04/2025
NARRATIVE
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(4) of (4) staff denied the allegation. Staff indicated that they were unaware of any incidents or marks occurring while C1 was in care. Staff disclosed that they were informed by parent of C1 that marks were observed on two separate occasions. (6) of (6) parents denied the allegation. Parents indicated they have no concerns regarding the level of care or supervision provided at the facility. Parents indicated teachers are caring and wonderful.

The investigation revealed that facility staff did not observe any incident or marks while child was in care. Staff reported they were notified by parent of marks that occurred on two separate occasions. Parent interviews revealed no concerns about care or supervision at the facility.

Although the allegation may have happened or is valid there not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30consecutive days . Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and a copy of the report and appeal rights were provided to Linda White, Administrator No deficiencies cited

Page 2 of 2

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Tyler Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2025 and conducted by Evaluator Tyler Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20251006163912

FACILITY NAME:TRINITY UNLIMITED CHILD CARE CENTERFACILITY NUMBER:
197416402
ADMINISTRATOR:LINDA WHITE & MARY NELSONFACILITY TYPE:
830
ADDRESS:825 S. CHESTER AVENUETELEPHONE:
(310) 631-7810
CITY:COMPTONSTATE: CAZIP CODE:
90221
CAPACITY:3CENSUS: 13DATE:
11/04/2025
UNANNOUNCEDTIME BEGAN:
09:18 AM
MET WITH:Administrator LINDA WHITETIME COMPLETED:
12:05 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
The facility failed to report
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Amended on 11/24/25 pg 1, line 1-13, Pg 2 line 1- 16. On 11/4/25, Licensing Program Analyst (LPA) Tyler Reyes conducted a subsequent unannounced complaint visit to deliver findings for above allegation. LPA met with Administrator Linda White and explained the reason for the visit.

On 10/14/2025, LPA Reyes investigation consisted of the following: LPA conducted interview with Administrator Linda and Staff #1 (S1-S5). LPA collected copies of Class Roster and Identification/Emergency Contact Information for children. On 10/20/25, LPA conducted telephone interviews with Parents #1 (P1- P6)

Regarding the allegation: The facility failed to report. It is alleged parent of Child #1 (C1) notified facility staff on two separate occasions of marks observed on the child after returning home.

Page 1 of 2

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Tyler Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 54-CC-20251006163912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: TRINITY UNLIMITED CHILD CARE CENTER
FACILITY NUMBER: 197416402
VISIT DATE: 11/04/2025
NARRATIVE
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(4) of (4) staff denied the allegation. Staff indicated that they were unaware of marks that parent of C1 reported on two separate occasions. (6) of (6) parents denied the allegation. Parents indicated they have no concerns regarding the level of care or supervision provided at the facility. Parents indicated teachers are caring and wonderful.

The investigation revealed the following facility staff were unaware of marks on two separate occasions that C1’s parent reported.

Although the allegation may have happened or is valid there not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30consecutive days. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and a copy of the report and appeal rights were provided to Facility Representative Linda White.

No deficiencies cited.

Page 2 of 2

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Tyler Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 54-CC-20251006163912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: TRINITY UNLIMITED CHILD CARE CENTER
FACILITY NUMBER: 197416402
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/11/2025
Section Cited
CCR
101212(d)(1)(C)
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(d) any of the events specified in (d)(1) below, a report shall be made to the Department…(1)Events reported shall include (C)Any unusual incident or child absence that threatens the physical or emotional health or safety of any child.

This requirement is not met as evidenced by:
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Administrator will ensure that an incident report regarding the information received from Parent 1 (P1) is created and sent via email to MPSWIncidentReports@dss.ca.gov and LPA Reyes. Administrator will ensure that any any unusual incident or child absence that threatens the physical or emotional health or safety of any child is reported and will review the reporting requirements in the child care handbook.
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Based on interview the facility did not follow reporting requirments per Title 22. staff were notified by the parent on two separate occasions regarding marks on C1 by parent. Staff did not provide C1’s parent to Community Care Licensing which poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Tyler Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5