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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197416529
Report Date: 07/09/2024
Date Signed: 07/09/2024 02:33:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2024 and conducted by Evaluator Lilia Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240513143511
FACILITY NAME:KINDER KIDS CHRISTIAN PRESCHOOLFACILITY NUMBER:
197416529
ADMINISTRATOR:SMITH, BRENDAFACILITY TYPE:
850
ADDRESS:5353 W. PICO BOULEVARDTELEPHONE:
(323) 933-5437
CITY:LOS ANGELESSTATE: CAZIP CODE:
90019
CAPACITY:67CENSUS: 30DATE:
07/09/2024
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Michelle Moore, Licensee TIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff spoke inappropriately to a child
Staff do not ensure that a child's dietary needs are met
Staff handled child in a rough manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection on 07/09/2024 to investigate the above allegations. LPA arrived at the facility at 9:10AM and met with Michelle Moore, Licensee, who guided LPA on tour of the facility. There were 30 children and 4 staff upon arrival.

Information provided by the reporting party indicates that staff spoke inappropriately to a child, staff do not ensure that a child's dietary needs are met, and staff handled child in a rough manner.

During the investigation into the allegations listed above, LPA obtained a copy of the Facility Roster and conducted interviews with staff, parents, and children. LPA also conducted observations of care and supervision of children.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240513143511
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: KINDER KIDS CHRISTIAN PRESCHOOL
FACILITY NUMBER: 197416529
VISIT DATE: 07/09/2024
NARRATIVE
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During the interview with the Licensee, Licensee denied having staff that spoke inappropriately to a child, staff do not ensure that a child's dietary needs are met, and staff handled child in a rough manner. Licensee stated that at no time have they observed staff speaking inappropriately to any child in care. Licensee stated that meals are provided daily to children. Meals are included in the tuition and are prepared daily at the facility. On Fridays, parents are given the option to purchase meals from various restaurants. For those families who opt out of the optional restaurant meals, children are served what is documented on the menu. At no time has the Licensee observed staff handling any child in care roughly. Per Licensee, there was a recent discussion had with Parent #1 who was not pleased with the classroom placement of Child #1. Parent #1 disclosed that Staff #1 was not of similar ethnicity as Child #1 and wanted Child #1 to be changed to a different classroom.

Staff interviewed made no disclosures to support the allegations above. Staff did verify that meals are provided to children and children are provided additional servings upon request.

Parents interviewed made no disclosures to support the allegations above. Parents provided no concerns regarding the allegations. Parents are happy with the care their children are receiving.

Children interviewed made no disclosures that support the allegations above. Child made disclosures about how much they enjoy being in the classroom with teachers and friends. Children also disclosed thst when additional serving are requested, staff provides them.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

A notice of site visit was given to the licensee and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report and appeal rights was provided.
Exit interview was conducted with Michelle Moore, Licensee

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SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2