197416556-4-27-2023-58-CC-LRIS-CRMNVZ-20230508104842

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197416556
Report Date: 04/27/2023
Date Signed: 04/27/2023 11:27:52 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2023 and conducted by Evaluator Suzette Ornelas

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20230209115316

FACILITY NAME:	SAINT FRANCIS DE SALES PRESCHOOL		FACILITY NUMBER:	197416556
ADMINISTRATOR:	JERRILYNN FORD		FACILITY TYPE:	850
ADDRESS:	13368 VALLEYHEART DRIVE		TELEPHONE:	(818) 784-9573
CITY:	SHERMAN OAKS	STATE: CA	ZIP CODE:	91423
CAPACITY:	20	CENSUS: 11	DATE:	04/27/2023
		UNANNOUNCED	TIME BEGAN:	08:20 AM
MET WITH:	JERRILYNN FORD - Director		TIME COMPLETED:	11:55 AM

ALLEGATION(S):

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Allegation 1 - Staff handle day care children in a rough manner
Allegation 2 - Staff yell at day care children
Allegation 3 - Staff prevented day care child from eating

INVESTIGATION FINDINGS:

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On 4/27/2023, Licensing Program Analyst (LPA) Suzette conducted an unannounced visit for the purpose of delivering the findings for the above-mentioned allegations. LPA Ornelas met with Director, Jeralynn Ford. LPA
toured the facility and observed XX children in care being supervised by XX staff.

During the course of the investigation, LPA Ornelas made observations, reviewed parent handbook and conducted children, parent and teacher interviews in regard to the above allegations.

On 2/14/2023 LPA Ornelas conducted an unannounced visit at the Child Care Center (CCC). LPA
observed children in care engaged in different activities while interacting with staff and speaking freely to each
other and teachers. LPA did not observe any staff yelling or handling children in a rough manner. LPA

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:	DATE: 04/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20230209115316

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: SAINT FRANCIS DE SALES PRESCHOOL	FACILITY NUMBER: 197416556
	VISIT DATE: 04/27/2023

NARRATIVE

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observed children sitting together during snack time. getting up to grab their packed l lunch in addition to the school snack provided and eating their packed lunch freely.

Children in care are reporting that they like their teachers and that they are nice. Children are reporting that they are allowed to eat their packed lunch. Parents are reporting that they have no concerns regarding the care and supervision that their children are receiving at the CCC. Parents are reporting that their children are happy and like the CCC. Parents are reporting that the Director and teachers communicate regular information regarding their children.

Based on the evidence obtained over the course of the investigation, LPA Ornelas was unable to corroborate
that the Allegations, (1) Staff handle day care children in a rough manner; (2) Staff yell at day care children; (3) Staff prevented day care child from eating. Therefore, the allegations are determined Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

An exit interview was conducted, and a copy of this report, appeal rights along with the Notice of Site Visit were provided to Director Ford.

SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:	DATE: 04/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2023

LIC9099 (FAS) - (06/04)

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