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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417089
Report Date: 09/06/2022
Date Signed: 09/06/2022 05:04:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2022 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220610144605
FACILITY NAME:WHITE FAMILY CHILD CAREFACILITY NUMBER:
197417089
ADMINISTRATOR:WHITE, REGINA J.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 399-3628
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:12CENSUS: 0DATE:
09/06/2022
UNANNOUNCEDTIME BEGAN:
04:01 PM
MET WITH:Regina White, LicenseeTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Neglect/Lack of Supervision Staff are late in dropping off and picking up child from school
Personal Rights: Child left in a soiled diaper
Personal Rights: Child was restrained while in care
INVESTIGATION FINDINGS:
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On 09/06/2022 at 4:01pm, Licensing Program Analyst (LPA) Adrian Risher, conducted a complaint inspection regarding the above-mentioned allegatiosn to deliver the findings. Upon arrival, LPA met with Regina White, Licensee. LPA explained the purpose of the inspection and did not observe any children in care. Licensee stated that the school age children will be arriving soon.

On 06/10/2022, ESCCRO received a complaint regarding staff being late to drop off & pick up child from school, child left in a soiled diaper and child was restrained while in care. Information was reported a child would arrive to school late and be picked up at 4:30pm. The child would have to wait in the office for the provider. An infant in care was left in a soiled diaper while at the daycare. Reporting party stated that a child was left in a highchair while watching tv.

On 06/15/2022, LPA Adkins conducted the initial visit. LPA Adkins interviewed the Licensee and requested a copy of the roster.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220610144605
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WHITE FAMILY CHILD CARE
FACILITY NUMBER: 197417089
VISIT DATE: 09/06/2022
NARRATIVE
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Licensee has contact information for staff at each school that the daycare children attend. Licensee have the parents confirm the child’s drop off/pick up schedule on an ongoing basis. Licensee stated she creates a schedule for herself regularly for the drop off/pick ups. Licensee also gets a school schedule directly from the school.

Licensee stated that when she had infants in care the diapers were checked every 20-30 mins. Licensee stated that she does not have any infants in care at this time.

LPA Adkins observed a play crib, high chair and tables/chairs in the daycare. Licensee stated that the infants are placed in the crib during naptime. The older infants walk around when they are not napping. Licensee uses play gyms during the play time for the infants.

A full investigation which included observations and interviews was completed. The information received did not reveal evidence that a child was dropped off or picked up late, an infant was left in a soiled diaper or left in a highchair for extended periods of time. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations are found to be unsubstantiated. Based on interviews and observations, no evidence has shown that there is a personal rights and Neglect/Lack of Supervision violation.

Exit interview was conducted and a copy of the report was provided to Regina White, Licensee. Appeal rights were reviewed and provided.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2