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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417093
Report Date: 12/08/2025
Date Signed: 12/08/2025 03:58:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2025 and conducted by Evaluator Cristina Castellanos
COMPLAINT CONTROL NUMBER: 30-CC-20250915081226
FACILITY NAME:SATTERFIELD FAMILY CHILD CAREFACILITY NUMBER:
197417093
ADMINISTRATOR:SATTERFIELD, M.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 253-4798
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:14CENSUS: 8DATE:
12/08/2025
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Staff Member 4TIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Personal Rights: Provider did not prevent inappropriate communication between minor and children.
Personal Rights: Provider yells at children in care.
Personal Rights: Provider did not prevent child from being hit by minor
License: Uncleared adult reside in the home.
INVESTIGATION FINDINGS:
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On 12/08/2025 Licensing Program Analysts (LPA) Cristina Castellanos and Brittany Lovest arrived at the above-mentioned address for the purpose of delivering findings of the above-mentioned allegations. LPAs were greeted by staff member (S4) and toured the facility both indoors and outdoors. LPAs observed eight (8) children in care with two adult staff members (S2 & S4) providing care and supervision.

The investigation of the above-mentioned allegations was conducted by LPA Castellanos.

On 09/17/2025 Licensing Program Analyst (LPA) Cristina Castellanos conducted the initial complaint investigation at the above-mentioned facility.

Continue
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250915081226
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SATTERFIELD FAMILY CHILD CARE
FACILITY NUMBER: 197417093
VISIT DATE: 12/08/2025
NARRATIVE
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Upon arrival, LPA was greeted by staff member (S2) and discussed the purpose of the visit. LPA toured the home and observed seven (7) children in care with one (1) adult staff member providing care and supervision in the enclosed patio of the home. At approximately 10:00am Licensee Monisha Satterfield arrived at the home. LPA obtained the following documents: children's roster, children’s files, and personnel files. Per Licensee all children and staff files were damage during a flood that took place in the home sometime in June 2025. LPA initiated interviews with relevant parties.

Based on the investigation conducted, interviews of all relevant parties and record review, there is not enough information to prove or disprove that Provider did not prevent inappropriate communication between minor and children, that the Provider yells at children in care, that the Provider did not prevent child from being hit by minor and that an uncleared adult resides in the home. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are UNSUBSTANTIATED.



An exit interview was conducted, and report was reviewed with staff member (S4). A copy of this report and
appeal rights were discussed and left with S4. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
















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SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2