<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417176
Report Date: 10/03/2025
Date Signed: 10/03/2025 01:38:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/26/2025 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250626151153
FACILITY NAME:SANCHEZ FAMILY CHILD CAREFACILITY NUMBER:
197417176
ADMINISTRATOR:SANCHEZ, EVA R.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 343-1372
CITY:RESEDASTATE: CAZIP CODE:
91335
CAPACITY:14CENSUS: 3DATE:
10/03/2025
UNANNOUNCEDTIME BEGAN:
08:11 AM
MET WITH:Licensee Eva SanchezTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Day-care child sustained an unexplained injury while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/3/25 Licensing Program Analyst (LPA) Jeanine Lipsey made an unannounced visit for
the purpose of delivering findings for investigation regarding the above allegation. LPA met with Licensee Eva Sanchez. Licensee's daughter and sister was also present.

LPA toured the facility and observed 3 children, 1 of which was an infant, in care supervised by three adults.

Thorughout the course of the investigation, LPA conducted interviews with Reporting Party, Staff, parents, obtained copies of the children roster, doctor report, photo of childs injury, and made observations.

Pertainting to the alligation Day-care child sustained an unexplained injury while in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20250626151153
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SANCHEZ FAMILY CHILD CARE
FACILITY NUMBER: 197417176
VISIT DATE: 10/03/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Per Reporting Party (RP) on 6/15/25 around 7:30am, child#1 (C1) was dropped off and handed to the staff in their arms. RP stated the child was given to the staff with no injuries. When the child was picked up around 5pm, Staff #1 (S1) informed RP that C1 had a bruise on their forehead. Staff suggested angrily, the child was dropped off with the bruise because no children were injured that day.

Per the doctor’s report, the child was diagnosed with minor head abrasion. Per google an abrasion is a superficial injury to the skin caused by scraping or rubbing. Per the photo, the child had a red marks on the forehead about ½ inch in size, somewhat covered by the child’s hair.

Per staff, at drop off, C1 was given to Staff #2 (S2) in their arms with a blanket, and a bruise was not seen. Staff stated normally children are checked for injuries at drop off and sometimes injuries are seen when children return from the weekends. Either they notice it or the parents let us know what happened. Per staff injuries are not documented but discussed verbally with the parents. During play time, S2 disclosed that S1 showed them that C1 had a rash on their face and asked S2 had they seen C1 fall, S2 stated the child was playing and if he/she fell they would have informed them. S2 stated the child was happy and playing all day and did not cry.

Per parents interviewed, the children are well taken care of, there are no concerns, and they have not seen any unexplained injuries on their children.

On two separate visits 7/1/25 and 10/3/2025 LPA observed the staff to be hands on with the children, playing with them on the floor and did not observe children being injured. NO disclosure was made to support the allegation.

Based upon evidence obtained during this investigation, the allegations “Day-care child sustained an unexplained injury while in care”, have been determined to be unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Licensee Eva Sanchez.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2