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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417593
Report Date: 09/07/2023
Date Signed: 09/07/2023 11:12:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2023 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230710152650
FACILITY NAME:A PLACE OF OUR OWN LEARNING ACADEMY,INCFACILITY NUMBER:
197417593
ADMINISTRATOR:ADAMS, ALLEAFACILITY TYPE:
850
ADDRESS:2739 W. AVENUE LTELEPHONE:
(661) 718-3614
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:77CENSUS: 19DATE:
09/07/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Adrienne Tolliver, Director TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Allegations:

Records: The facility is not complying with the child’s admission agreement
Personal Rights: Staff are discriminating against daycare child.
License: Staff are commingling daycare children.
INVESTIGATION FINDINGS:
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On 09/07/2023, Licensing Program Analyst (LPA) Justeene Tamayo met with Director Adrienne Tolliver for the purpose of concluding the investigation concerning the above complaint allegations. LPA toured the facility and observed 19 preschool children in care, along with 5 teachers.

The investigation consisted of interviews with staff, child #1, and other relevant complaint parties. The interviews conducted revealed the following evidence:

Allegation #1: During interviews with staff members, it was revealed the facility closes at 8PM, and parent #1 picked up child #1 on multiple occasions after 8 PM. LPA Tamayo obtained supporting documentation of sign-in sheets, as well as late fee paychecks.

Allegation #2: During an interview with child #1, child #1 disclosed his teachers are nice to him and he likes to attend the facility.

Please see LIC9099-C for the Continuation Page
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20230710152650
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: A PLACE OF OUR OWN LEARNING ACADEMY,INC
FACILITY NUMBER: 197417593
VISIT DATE: 09/07/2023
NARRATIVE
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Allegation #3: During interviews with staff members, child #1 would only go to the school-age classroom after 8 p.m. due to parent #1 being late picking up child #1.

Based on the information provided, the above allegations are rendered unsubstantiated at this time. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.

An exit interview was conducted, a copy of this report, appeal rights, and a notice of site visit report were provided to the facility.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2