197417975-6-5-2024-12-CC-LKIG-D7BTPT-20240719145453

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197417975
Report Date: 06/05/2024
Date Signed: 06/05/2024 03:42:01 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2024 and conducted by Evaluator Isabel Ortega

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20240429103059

FACILITY NAME:	GUARDIAN ANGEL ACADEMY		FACILITY NUMBER:	197417975
ADMINISTRATOR:	FERGUSON, DIANE HAZEL		FACILITY TYPE:	850
ADDRESS:	13413 BRADLEY AVENUE		TELEPHONE:	(818) 362-2526
CITY:	SYLMAR	STATE: CA	ZIP CODE:	91342
CAPACITY:	21	CENSUS: 0	DATE:	06/05/2024
		UNANNOUNCED	TIME BEGAN:	02:13 PM
MET WITH:	Diane Ferguson, Director		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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Staff handled day care children in a rough manner
Staff spoke inappropriately to day care children
Staff withheld food from day care child as a form of punishment

INVESTIGATION FINDINGS:

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On June 05, 2024, at 2:35 p.m. Licensing Program Analyst (LPA) Ortega met with the Center Director, LPA disclosed the purpose of the inspection to deliver findings and was granted entry. Upon arrival, LPA did not observe any children in care. Early dismissal schedule due to preparation for the Preschool Graduation.
During the course of this investigation, Licensing Program Analyst Isabel Ortega conducted confidential interviews and reviewed documentation. During the interviews with Staff, children and Parents no disclosures were made regrading concerns with the quality of care, and children did not show signs of concern. Interviews did not disclose children are being handled in a rough manner, staff inappropriately speaking to children and staff are not withholding food as a form of punishment.
This agency has investigated the complaint. It has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegation is Unsubstantiated.
An exit interview was conducted, a copy of this report, and notice of site visit and appeal rights were provided to the facility center Director, Diane Ferguson. Notice of site visit shall be posted for 30 days and the report shall be made available to the public for 3 years.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:	DATE: 06/05/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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